Job Claims Advisor – (Finnish Speaking) Gloucestershire GB Solutions - job offers

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Job title: Claims Advisor – (Finnish Speaking)

Job description:
Claims Advisor – (Finnish Speaking) – Mitcheldean    Salary up to £18,000 GB Solutions are working with a large insurance company who are currently in the process of expanding their Claims team.  This area of the business is constantly evolving, with several new client launches in recent years. The role of a Claims Advisor is to assist the company’s customers to make their claims, either by phone or via the company in-house system.  Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim.  Responsibilities:- * Answer and deal with incoming calls efficiently and professionally * Speak to both garages and customers, negotiating parts and labour costs * Resolve customer issues as efficiently as possible, ensuring total customer satisfaction * Develop knowledge of clients and policy terms and conditions * Handle written communication to and from customers * Assist in the general administration workflow * Working knowledge of Microsoft Word and Excel * Show ability to work independently and as part of a team * Assist Management Team with special projects and ad hoc tasks as and when required  Skills/Requirements:- * Fluent Finnish speaking * Maintain effective and accurate written and verbal communication skills with clients, customers and colleagues * Contribute to overall team spirit and help create a positive working environment for all team members * The ability to be respectful & courteous to all staff and customers * 6 months experience in a Customer Service Centre * Ability to prioritise workload, ensuring important tasks are completed in a timely manner  Personal Skills:- * Reliable * Enthusiastic * Flexible * Communicative * Confident  Desirable Skills:- * Basic knowledge of Excel, call handling software & claims systems (this is not essential) Due to the high volume of responses that we receive for our advertisements we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and please do not hesitate to forward your CV to us again for other roles matching your skills and experience. GB Solutions – Independent Recruitment Specialists acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. For 16 years GB Solutions has provided an unrivalled service whilst developing a team of specialist consultants providing permanent, contract and temporary staff across a vast number of industries. As a member of the REC we are committed to working to the highest possible standards.

Minimum salary: 16000

Maximum salary: 18000

Employer Name: GB Solutions

Job short description: Valuers and loss assessors

Country: United Kingdom

Region: Gloucestershire

Contract duration: Permanent

Contract type: Full time

Required education: Compulsory Education / Professional Initiation

Experience: Up to 1 year

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

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