Job title: Ebay Sales Administrator

Job description:
Job Title - Online Sales Administrator Salary: £17,500 rising to £18,000 following probation OTE £22,000 Hours: 45 per week, Opening hours Monday to Friday 8am to 10pm, Saturday 9am to 5pm, Sunday 10am to 4pm Location: Leigh Contract: Permanent The Candidate • Friendly and engaging personality • Comfortable working with members of the public • Should have a confident manner • Excellent telephone manner • Must be helpful and polite • Comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, bathroom equipment etc • Ability to work as part of a sales team • Knowledge of inventory techniques • Should be of a smart appearance and articulate • Excellent customer service skills • Great attitude The Role Being to provide an outstanding, professional customer shopping experience to all customers and to make sales through leads generated via email and phone in-line with your quarterly and annual KPI’s/Targets. Your main duties and responsibilities will include, but will not be limited to: • Achieving/exceeding KPI’s/Targets put in place by up-selling and cross selling from leads via phone and emails • Assisting shoppers to find the goods and products they are looking for through any of online virtual stores • Delivering all round excellent customer service and ensuring customers have a great shopping experience • Responsible for dealing with customer complaints right through to resolve with the support of your management team • Answering queries from customers both via email, live chat facility and over the phone • Giving advice and guidance on product selection to customers • Sales order processing through our virtual online stores: • Downloading of orders and processing payments • Being responsible for processing payments. • Reporting discrepancies and problems to the supervisor. The Company Our client is one of the UK's most successful retailers and has enjoyed massive success since its establishment over 15 years ago. The company continues to grow and has recently injected a large amount of investment into further growth. This is your chance to join a rapidly expanding business that continues to grow in its own market whilst also expanding into new ones. T HEADS Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial. View our latest jobs today on our website www.heads-uk.com and follow us on LinkedIn.

Minimum salary: 17500

Maximum salary: 18000

Employer Name: Heads Recruitment

Employer address: Leigh

Form of contact: April Bryan

Employer phone number: the 0161 746 3311

Job short description: Contact centre information clerks

Country: United Kingdom

Region: Lancashire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually