Job Team Leader - SKY ROI unspecified Firstsource Solutions Limited - job offers
reference: 843274
documentId: 843274
connectionPointId: 15
Job title: Team Leader - SKY ROI
Job description:
Do you thrive on getting the best out of people? Can you motivate others and deliver results throughout your team? Can you develop strategies that drive success and build performance? Working as Sky`s Official Partner, Firstsource are recruiting Team Leaders for our Outbound sales team in Belfast. As a Team Leader you will be expected to provide people focussed operational leadership that delivers performance targets and our mission to be brilliant for our customers our people and our business, by empowering people to build teams which play to strengths. Essential • Proven ability to motivate, empower, coach and develop people • Understands how to raise capability within a team and enable sustained continued improvement • Delivered change programmes (product and behavioural) or improvement plans, landing and embedding change through strong people leadership • Self-developer demonstrating a strong desire to self-improve and develop others • Demonstrates business awareness and uses common sense to make balanced decisions • Great communication skills, can land a variety of messages creatively whilst driving people engagement • Track record of setting appropriate targets and delivering high performance • Led teams operating in a contact centre or similar environment • Understands contact centre KPIs and cost models and how to deliver results through a • variety of leadership approaches Competitive salary, dependent on experience Bonus Incentives Pension and Healthcare
numberOfPosts: 1
euresFlag: 1
jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3
abstractJV_contact_0:
Apply by visiting this page: https://findajob.dwp.gov.uk/details/843274
positionTypeCode: directhire
contractTypeCodes_0: parttime
Employer Name: Firstsource Solutions Limited
source: SourceFJ
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