Job title: IT Manager / IT Project Manager.

Job description:
Job Title: IT Manager Location: Birmingham Salary: £32,000 Job Type: Full Time (37 Hours) Our Client is seeking an IT Manager to be based at their prestigious Museum and Art Gallery site to take a key role in supporting the work of the Trust. Working with their third-party providers to deliver an effective IT service across nine sites, the ideal candidate will be a well-rounded technically minded individual with proven experience of IT service management and delivery who is able to deliver a high level of complimentary support to their organisation. Accountabilities: Provide full management and 2nd / 3rd line support of the IT infrastructure providing complimentary systems support to users and business projects. Manage 3rd party outsourced support providers. Assist in diagnosing hardware/software faults and resolution of technical and application problems. Manage IT system project work including rollout of company-wide CRM, ticketing and ePOS systems Support the development of MIS / reporting in conjunction with the CRM Business Analyst (direct report) Key Responsibilities: Manage all aspects of IT systems across all sites maintaining technical documentation while providing timely information and assistance to all internal users and external support contractors. Managing delegated operational IT and funded project budgets and all contracts for the procurement and provision of hardware, software licensing and any ongoing IT support requirements. Be a key figure in the procurement and subsequent deployment of MIS for the trust providing technical input where necessary. Alongside the primary support contractor procure and manage the roll-out of new IT equipment, upgrades and maintenance of applications Working with external support provider to help troubleshoot systems, backups, archiving, and disaster recovery issues. Setting up of new users and permissions. Responsibility for PCI-DSS 3.0 / 3.1 technical compliance and other information security requirements in conjunction with other internal teams. Maintain the organisations multi-site public access Cisco Wireless System (5508) Manage SonicWALL firewall, remote access control rules and internet access permissions for internal staff working with 3rd party provider where necessary. Support of the multi-site telephone system (Asterisk), provisioning handsets and installing handsets. Provide timely information and reporting to the trust senior management team, gathering information for use in reporting of user trend analysis and KPIs Ensure that the organisations assets are maintained and accurately recorded Manage software licensing compliance on a company-wide basis Comply with and help to enforce standard company policies & procedures Relay relevant IT related information to the company in a timely manner Essential Qualifications and Experience: Minimum NVQ level 3 in an IT related discipline or relevant demonstrable experience Formal qualifications in English and Maths. Microsoft Windows 2012 server support. User administration, configuration of group policies, anti-virus, email systems Experience of supporting Windows desktop systems and applications, Apple Mac and tablet devices VMWare vSphere administration and storage systems (SAN) Understanding of information security, specifically PCI-DSS technical requirements Line Management or Team Leader experience as part of a small, dedicated technical team Full lifecycle management of large technical projects (to a value of 250k) using third party suppliers and contractors Configuration of network devices and VLANs etc. Understanding of network infrastructure (DNS, DHCP etc.) Desired Experience and Knowledge: Microsoft server accreditations (MCP / MCITP) in server technology CCENT/CCNA VCP Degree in an IT-related discipline Experience of Linux-based systems (CentOS or similar) Experience of HP Procurve switch administration and configuration SharePoint / SQL administration Large multi-site public access wireless managemen

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Regulatory government associate professionals not elsewhere classified

Country: United Kingdom

Region: West Midlands

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly