Job Danish Speaking Customer Service Representative SCOTLAND Manpower UK - job offers

Job title: Danish Speaking Customer Service Representative

Job description:
Manpower are recruiting for Danish Speaking Customer Service Advisors for our client in Gourock. Multilingual opportunities available for Customer Service Advisors in Gourock. You will be the first port of call for customers with technical issues or those who require replacement parts. Danish Speaking Customer Service Advisors will need to answer telephone calls and deal with the query promptly and efficiently to ensure a positive customer experience. You may also have to respond to written requests via email and in some cases fax. You will also assume responsibility for all relevant customer queries, escalate calls that cannot be resolved locally, positively manage internal relationships, and contribute towards the achievement of team activity targets while ensuring SLAs are met consistently. Key skills for a Danish Speaking Customer Service Advisor: *Ability to communicate with clarity in both verbal and written communications *Have a good understanding of both the English language and Danish *Prioritise the customer experience *Stay calm under pressure *Possess good attention to detail *Ability to work as part of a team *Be able to understand and troubleshoot technical problems *Demonstrate a high level of computer literacy. The role is based at Gourock, where you will benefit from onsite parking. Relocation packages are available along with immediate starts. Interested? Apply today!

Minimum salary: 14000

Maximum salary: 17800

Employer Name: Manpower UK

Form of contact: Manpower UK Ltd

Employer phone number: 02890 169 779

Employer FAX number: 01895 205201

Job short description: Contact centre information clerks

Country: United Kingdom


Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually


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