Job Customer Support Administrator West Yorkshire Monster UK - job offers

APPLY
Job title: Customer Support Administrator

Job description:
On behalf of our client a fast growing telecommunications based in Leeds we are actively seeking a Customer Support Administrator. Role Summary: As a member of the Operations Team, your primary focus is to provide internal and external customers with exemplary customer service at all times that includes customer enquiries relating to service, sales and queries via inbound telephone calls, voice messages, and other electronic means of communication, and also arranging customer and network infrastructure installations and repairs for field based engineers using diary management solutions. Secondary focus is to resolve, communicate or escalate customer support issues in a timely manner. Effective communications, prioritisation and attention to detail are key factors of the role and you are expected to keep customers informed of any progress of their support issues and provide wider communication on network outages. Principle Responsibilities The principle responsibilities are:- 1. To answer inbound calls in a professional and courteous manner at all times. 2. To satisfy customer support, sales or service requests in a timely manner. 3. To directly communicate with the customer to arrange installation dates and revisits 4. To plan, diarise, communicate and record customer and infrastructure installations 5. To ensure awareness of the scheduled jobs for any given day or week. 6. To provide effective internal / external employee support where possible. 7. To escalate customer, technical and network issues to the appropriate Director. 8. To check, and update, client information within the relevant systems at any point of contact. 9. To provide marketing and sales support as and when required. 10. To complete any other ad hoc task identified by the Management Team. Job Requirements Education:To have a good understanding of Microsoft Excel, Word and PowerPoint. To have GCSE Level 2 or above in English and Mathematics. Skills: * Excellent written and verbal communication skills. * Excellent problem solving skills. * The ability to prioritise workloads to meet deadlines. * An ability to multi-task. * Excellent time keeping and time management skills. * To be a brand advocate for the company and its products and services. * The ability to learn quickly and support others' in their training. You must be able to: 1. Work in an office environment for the duration of office hours. 2. Work effectively under pressure, when necessary. 3. To prioritise workloads to benefit the customer and company demands. 4. To work on own and as part of a Team. To apply for this role please send your CV to temps (at) balticrecruitment.co.uk. Due to the high volume of applications if you have not heard from a member of our team within 7 working days then please assume your CV was not successful for this role.

Minimum salary: 16000

Maximum salary: 17000

Employer Name: Monster UK

Job short description: Software developers

Country: United Kingdom

Region: West Yorkshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

APPLY

Similiar job offers

Advanced Neonatal Practitioner - GBP Monthly

Medical secretaries
NHS Forth Valley are seeking to appoint a suitably qualified Advanced Neonatal Practitioner to work with the Medical, Nursing staff and other ANNP in the Neonatal Unit within Forth Valley Royal Hospital in Larbert. The Unit consists of: ITU cots – 5
NHS Forth Valley - 2016-06-04 - SCOTLAND

Architect (Revit). - GBP Monthly

Software and applications developers and analysts not elsewhere classified
My client is an architectural practice based in West London and with a portfolio covering healthcare, commercial and residential projects. They are looking for an Architect with excellent technical Revit
UK Recruitment - 2016-03-07 - LONDON

Associate Building Surveyor. - GBP Monthly

Building caretakers
We are currently looking for an Associate Building Surveyor for a role based in Edinburgh with great opportunity for progression. A successful candidate will be willing to take on a business development role and be willing to generate new business. There
UK Recruitment - 2016-04-19 - East Lothian and Midlothian

Chef de Partie - Accommodation can be offered based Worcestershire. - GBP Monthly

Food and related products machine operators
My clients top end hotel with a two AA rosette Restaurant is looking for a chef de partie to come on board and join there team asap. This chef de partie position needs at least 2 years’ experience in quality hotel/ restaurants as a chef de partie before
UK Recruitment - 2016-03-18 - East Sussex CC

Excellent Job Opening For RGN OR RMN Nurse - GBP Monthly

Nursing associate professionals
An exciting new opportunity has arisen for a Registered General Nurse or Registered Mental Nurse to join an Exceptional Nursing Home within the area. As a General Nurse or Mental Nurse you will be working for a company which is rated highly and has an
TipTopJob - 2016-03-14 - Cambridgeshire CC

FACADE ACCESS ENGINEER - LONDON - GBP Monthly

Software developers
FACADE ACCESS DESIGN ENGINEER – LONDON FACADE ACCESS DESIGN ENGINEER – LONDON This is a VERY GOOD opportunity for a experienced of FACADE ACCESS ENGINEER (all aspects of the work). Buildings have to be SERVICED and MAINTAINED and sometimes REPAIRED
jobsNskills.co.uk - 2016-02-12 - LONDON

Fantastic Job Opening For Staff Nurse - GBP Monthly

Nursing associate professionals
We currently have fantastic new opportunity for a RMN or RNLD Nurse to work in an independent hospital in the Area. The hospital has an excellent reputation in the area and is highly committed in providing the highest standards of care to all patients
TipTopJob - 2016-08-18 - Lancashire

Head Chef - Trendy Gastro Pub. - GBP Monthly

Product and garment designers
Head Chef – Trendy Gastro Pub Head Chef – Herne Hill, South East London Up to £40k + £5k bonus + progression opportunities I am currently looking for an experienced and talented Head Chef to run all aspects of the kitchen within this trendy
UK Recruitment - 2016-02-10 - LONDON

Highly Specialist Clinical Pharmacist (Emergency Medical Receiving) - GBP Monthly

Medical secretaries
You will be required to lead, develop, deliver and evaluate clinical pharmacy services to a specified patient population or directorate/clinical specialty in accordance with the objectives set between the on site Hospital Pharmacy Manager and the Principal
NHS Lanarkshire - 2016-02-10 - SCOTLAND

KS3 Maths/Science Teacher - GBP Monthly

Secondary education teachers
A KS3 teacher is needed for a North:East Middle School until 29th May 2016 (possibility that it may be extended). This cover is for a secondment opportunity. Teaching mostly KS3 Maths (lower ability) but with some KS2/3 Science too. 4 days per week; Monday
TipTopJob - 2016-03-03 - NORTH EAST (ENGLAND)

Lead Planner - NPI - GBP Monthly

Manufacturing managers
Salary - £30000.00 - £33000.00 per annum | Start Date - Your experience working in an MRP environment and knowledge of working within planning and/or production, will play a crucial part in managing New Product Introduction planning activities
Geeky Jobs - 2016-03-31 - LONDON

Marketing Manager & Marketing Assistant. - GBP Monthly

Sales and marketing managers
Marketing Manager and Marketing Assistant Vacancies Based in Henley, ONELAN are market leaders in the fast paced and growing market of digital signage. Following sustained growth in a global marketplace, an exciting opportunity has been established for
UK Recruitment - 2016-04-19 - Oxfordshire

Navision/EDI Consultant - GBP Monthly

Software and applications developers and analysts not elsewhere classified
Navision/EDI Consultant Location - Swindon, Oxford, Wiltshire Rate - Up to £50ph 40 hours per week 6 Month Contract Are you an experienced Navision/EDI Consultant? Are you looking for an immediately
Technojobs - 2016-03-24 - Gloucestershire, Wiltshire and Bristol/Bath area

Nurse (RGN) (RMN) (RNLD) - Huddersfield - Leeds. - GBP Monthly

Nursing associate professionals
Nurse required in Huddersfield, West Yorkshire , up to £15.00 per hour, Days or Nights, 42.00 hours per week. Job Ref: VR14119. Position: Nurse (RGN) (RMN) (RNLD). Type: Permanent. Hours: Days / Nights - 42.00 Hours per week. Groups: Adults, Elderly.
UK Recruitment - 2016-03-23 - West Yorkshire

Nursery Nurses Required for Permanent Positions in Northampton - 10000 - 15000 GBP Annually

Social work associate professionals
Simply Education are currently recruiting for three permanent Childcare Practitioners at level 3 or above for permanent, full time positions based in Northampton. The nursery is one of a large chain of popular nurseries which cover the large majority
Monster UK - 2016-02-10 - Leicestershire, Rutland and Northamptonshire

Order Processing Team Member (Horsham). - GBP Monthly

Electrical and electronic equipment assemblers
My client a multinational market leader is looking to recruit an Order Processing Specialist to join their team in Horsham. The Role:. To ensure orders are submitted into the in-house system, to ensure internal and external client requirements and specifications
UK Recruitment - 2016-04-02 - West Sussex

PHP Developer - Web, Symfony, Javascript, APIs. - GBP Monthly

Software developers
PHP Developer - Web, Symfony, Javascript, APIs. Brighton. £55k. Required Skills:. - Strong experience with PHP and Symfony framework is essential. - Experience with javascript frameworks/libraries such as AngularJS, Ember.js, Backbone.js, jQuery,
UK Recruitment - 2016-04-08 - East Sussex CC

Pool car driver/Stocktaker - 7 - GBP Hourly

Senior government officials
Company Orridge & Company Position Stock Counter / Own Car Driver Location South West Region Salary £6.70 p/h (21-24) and £7.20 (25+) Expenses & Bonus Scheme - Rewards up to £1,000 per month Employment Type Casual Hours of Work
Orridge - 2016-06-27 - SOUTH WEST (ENGLAND)

Prison Healthcare Assistant, Band 3 - GBP Monthly

Computer network and systems technicians
Dorset HealthCare University NHS Foundation Trust Dorset HealthCare is a dynamic, forward-thinking Trust, running 14 local hospitals and providing a wide range of integrated community and mental health services to a population of almost 700,000 people.
Active Job - 2016-03-27 - Dorset and Somerset

Project Manager (Construction). - GBP Monthly

Construction managers
Project Manager (Construction/Telecoms) - £45K - Excellent benefits  - 37.5 hours a week Interaction Recruitment are currently working with a busy Telecommunications company in the Redhill area and assisting them in searching for the above
UK Recruitment - 2016-04-17 - Surrey

Project Manager (Standards, Learning, Qualifications & Apprentic - GBP Monthly

Information and communications technology service managers
Job title: Project Manager – Standards, Learning, Qualifications & Apprenticeships Status: 1 X Full time, permanent 1 X Part Time (3 days per week), fixed term up until 31st March 2017 to cover a
UK Recruitment - 2016-03-23 - LONDON

RGN Clinical lead Required. - GBP Monthly

Nursing associate professionals
We have an exciting opening for a RGN Clinical lead, our client is excited to announce that as a RGN Clinical lead you will be working for one of the leading care organisations in the UK. We are looking for a nurse who enjoys nursing the elderly and younger
UK Recruitment - 2016-02-10 - Lincolnshire

Social Care Worker (FIF04570) - 11 - 11 GBP Hourly

Social work associate professionals
Job Description Contract Type: Casual You will contribute to meeting the personal, social and emotional needs of older people and their carers. Fife Council pays the Scottish Local Government Living Wage Rate to employees earning less than £8.33
Fife Council - 2016-06-27 - Clackmannanshire and Fife

SQL Application Support Specialist - Southampton - £28K to £33K - GBP Monthly

Software developers
SQL Application Support Specialist is required to join a leading company from their head office based in Totton, Southampton. The role of an SQL Application Support Specialist will involve helping to support a highly bespoke application, used on a variety
Technojobs - 2016-04-28 - unspecified

Teacher - GBP Monthly

Secondary education teachers
This is an ideal opportunity for an experienced or new teacher looking for a part time teaching post. We are looking for a teacher with good behaviour management skills and the ability to create engaging and exciting learning opportunities which ensure
TipTopJob - 2016-02-15 - YORKSHIRE AND THE HUMBER

Test Analyst - Cucumber/ Selenium/ Automation. - GBP Monthly

Software developers
Test Analyst - Cucumber/ Selenium/ Automation. experienced Automated Tester/ QA Analyst required for a global media organisation, to work in their agile team/ environment. You will have good experience of Automated testing, working with developers, testers
Geeky Jobs - 2016-04-09 - LONDON

Test Automation Architect - Contract. - GBP Monthly

Software and applications developers and analysts not elsewhere classified
Test Automation Architect - Testing and Java. Maidenhead. Market Rate (400-500). Our client, a leading consultancy, has an immediate 3-6 month contract opening in Maidenhead. As a Test Automation Architect,
UK Recruitment - 2016-03-14 - Berkshire

UL Compliance, EMC, Electronics Engineer - GBP Monthly

Environmental and occupational health inspectors and associates
UL Compliance, EMC, Electronics Engineer, £43-£47p/h, Chelmsford, Essex THE PROJECT: An Electronics company who design cutting edge safety control products have an initial 6 month requirement
Technojobs - 2016-02-10 - Essex

Warehouse and Production Worker - 7 - 7 GBP Hourly

Freight handlers
We have opportunities for a prestigious import Company in Kent. You will be proactive and able to interpret pick sheets effectively. Whilst working to strict deadlines you will be able to produce quality and accurate work at all times. •Are you a skilled
Swanstaff Recruitment Ltd - 2016-02-10 - Kent

Webcast Engineer and Co-ordinator - GBP Monthly

Manufacturing managers
This is an exciting opportunity to join one of the leading and founding suppliers of streaming media and webcasting services in the UK. They are recruiting a Webcast Engineer and Co-ordinator to work with clients to stream online video content live and
Technojobs - 2016-02-12 - LONDON

 
 
site generated in 24.318470001221 seconds