Job Customer Success Manager (Digital Strategy & Solutions). LONDON UK Recruitment - job offers

Job title:
Customer Success Manager (Digital Strategy & Solutions).

Job description:
Customer Success Manager (Digital Strategy, Solutions, Architecture, Consulting) Summary: Customer Success Manager - Marketing technology, Digital strategy, Single customer view, Solution architecture, Vendor management, Digital pre/post-sales and Business strategy. Based in London, Global Marketing Agency, Starting salary up to £75,000 + Bonus + Benefits. The Position: Time to really stretch your career? As a Customer Success Manager, this is an unparalleled opportunity to manage the Digital Marketing Solution Strategy for this US Marketing Agency as they look to build upon their UK and EMEA brands. Working on UK and European (potentially global) projects, this role will be involved in Digital Solutions from the first conversation through to final delivery. Evangelising Digital (internally and with clients) and promoting Best Practice Digital Solution Architecture and Business Strategy, this role will focus on supporting our Partners and our Sales & Client Services Teams in Digital Business Development, Strategy and Solution Delivery. And, as the business grows, you will have EMEA responsibility, building a Digital team behind you. You are going to enjoy doing this: Acting as a bridge between IT and Marketing, to ensure the ongoing client engagement and the successful delivery of solutions; Growing relationships with Adobe, Sitecore, Oracle and other value add Digital partners; Collaborating between our partners and sales teams to drive new Digital opportunities; Getting involved with Architecture and Consulting during Implementation; Engaging with In-country and Global sales, Client services, Technology, and Strategy & Insights teams; Evangelising Digital and promoting Best Practice inside our organisation and with clients; So, if you can lay claim to some of this: Have worked in Digital customer experience strategy and/or omni-channel marketing technologies for a few years; Know a thing or two about either Adobe Marketing Cloud, Sitecore, or Oracle Marketing Cloud solutions; Are able to communicate complex IT and business requirements and solutions in a simple yet effective manner; Are able to managing large programs and projects; Vendor management experience. Then wed like to have a chat with you about: Your ability to talk about all facets of customer experience strategy and omni-channel marketing with industry leading platforms and solutions; Your understanding of the Single Customer View and all the marketing technology that sits above and the eco-system of value-add solutions around that; How you bridge the gap between Marketing and IT, explaining marketing concepts to IT and IT concepts to Marketing in a compelling and relevant way; How you envision, develop and communicate complex value propositions with a clear path to ROI. I cant tell you how exciting this newly created position is going to be, joining a fast-growing team within a global Fortune 500 corporation working on new ideas and cutting edge technology with exciting clients. Well, actually I can tell you, so if you would like more information about this Customer Success Manager position, please contact me, Roger Mills. Think IT Recruitment is acting as an employment agency for this role under UK Government regulations CEAEBR 2003.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Contact centre information clerks

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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