Job Customer Services Manager (x3 vacancies) LONDON University of Westminster - job offers

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Job title: Customer Services Manager (x3 vacancies)

Job description:
  Customer Services Managers Estates and Facilities £58,278 per annum   This is a new and influential position within Estates and Facilities and will play a key role in the provision of sector-leading facilities services, ensuring that customer service is placed at the centre of all we do to enhance the student, staff and visitor experience.   These roles will be pivotal in expanding the internal and outward facing customer relationships and delivery of consistent service standards across the four main University sites, to support the implementation of the E states and Facilities strategy plans.   To be considered for this challenging and rewarding position, you will be able to demonstrate a proven track record of successful service delivery management in a highly customer focused organisation, as well as the ability to work collaboratively and to effectively manage service delivery through a series of managers and teams across a multi-site operation.   You will be educated to degree level or equivalent (QCF L5 – L6) in a facilities management or a similar discipline and hold full membership of an appropriate professional body (for example BIFM, RICS, CIBSE). You will also have a management qualification or equivalent practical experience that demonstrates relevant levels of knowledge and skills, together with a Nebosh General Certificate in Occupational Health & Safety.   In return, you will have an opportunity to participate in the strategic planning, communication, implementation and budgeting of initiatives in the new Estates and Facilities structure, as well as providing leadership and problem solving. You will also maintainfocus on the departmental and University wide strategic goals.   Job reference number: 50043767   Closing date:  14th February 2016   Interviews are likely to be held on: week commencing 29th February 2016   Administrative contact (for queries only):   Please note: We are unable to accept any applications by email. All applications must be made online. CVs in isolation or incomplete application forms will also not be accepted.   Embracing diversity and promoting equality      

Minimum salary: 58278

Maximum salary: 58278

Employer Name: University of Westminster

Job short description: Services managers not elsewhere classified

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

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