Job Customer Services Executive. Suffolk UK Recruitment - job offers

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Job title: Customer Services Executive.

Job description:
Customer Services Exec - Permanent - Mid Suffolk - £20-22k pa. Due to continual success and sustained growth, we currently have an excellent opportunity for an experienced Customer focused individual to join this leading, innovative manufacturing company to work within their customer services department. They are an award winning leader within their field and are looking for dynamic, forward thinking individuals to become a part of their exciting journey. Duties of the Customer Services Exec will include but not be limited to:. * Be the key point of contact for customers and build effective long lasting relationships to secure repeat business. * Dealing with the initial customer enquiry relating to new products, gain a thorough understanding of the customer's needs. * Ensure a smooth transition from conception of the product through to completion - managing the process by liaising with the relevant departments and maintaining strong relationships with suppliers and customers along the way. * Resolving any customer issues in an effective and timely manner. Experience/Skills required of the Customer Services Exec must;. * Have recent and relevant experience in a similar role. * Have worked in an office setting with regular telephone communication and within a fast paced environment. * Convey the ability to put the customer first and be 100% committed to providing a first class service. * Convey excellent communications skills, a personable approach and passion for what you do. * Present themselves in a professional, polite and helpful manner. * Be able to build effective working relationships with all personnel. * Cope well under pressure and be able to understand the importance of meeting deadlines. * Have excellent organisational skills and be able to plan workload efficiently. * Have good IT skills - experience of MS Office and CRM systems. Hours: 8.30-5.30 Mon-Fri. Salary: £20-22k pa. If you are passionate about customer services and want to join a company who are continuously growing and developing, then this is an opportunity not to be missed. Please submit your CV today or contact Helen for more information.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Business services and administration managers not elsewhere classified

Country: United Kingdom

Region: Suffolk

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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