Job Customer Service Representative. West Yorkshire UK Recruitment - job offers

Job title: Customer Service Representative.

Job description:
Job title: Customer Service RepresentativeLocation: HuddersfieldSalary: £14,500 to £20,000 per annum, dependent upon experienceThe Role: Full Time only; Shifts which cover from 8am till 8pm Monday to Friday including some weekends.Do you currently work in, or have experience of proving great Customer Service and are you seeking a fresh challenge in a vibrant and expanding business - then we could well have an exciting new opportunity for you.The company is the UKs leading independent provider of fleet incident management and specialist vehicle recovery services. The Fleet Incident Management Team carry out over 60,000 claims each year and are the first point of contact for all drivers, Insurers, Fleet Managers and their repair network. With a pro-active approach to claims management, the team continually ensure that all repairs are progressing as planned.Due to continued growth, the company is now seeking to expand their Customer Service Representative team with ambitious individuals who have a passion, desire and a great attitude, to help them manage customers incidents, listening carefully and showing great sensitivity and resolving each incident with world class customer service. They put our customers at the heart of everything they do making their lives easier and taking the stress out of accidents. The companys commitment to customer service is what sets them apart, which is why they work hard to make accident management simpler, more responsive and personal - youll add value to every call you take.Supporting you to be the best you can, the company will prepare you for success right from the start. When you join them, youll enjoy a structured training programme and during your first 12 months, they will continue to develop you in your role through on-going coaching and support so that you have a really great first year. Your development doesnt stop here however as you will go on to learn and build further skills and as you progress your salary will too.Key Requirements:To be successful, youll need to be a real people person, with great listening skills, lots of empathy and the determination to go the extra mile for our customers every day. Resolving the complex problems wont faze you, and youll be able to build a good understanding of our products and services to help our customers, all while acting within operational processes and procedures.Proven customer service skillsAbility to empathise with customersA confident telephone mannerConfident with computersA strong drive for getting it right first time.Good team-working skills.Identifying customers needs through effective communication and passionate customer serviceYoull enjoy some fantastic benefits too. For instance, a competitive salary, a quarterly performance bonus, 25 days holiday, contributory pension scheme, life assurance, free eye tests and free car parking. The office space provides a unique work environment with modern break out areas with kitchen facilities and TV area. Including shower facilities for those that want to take advantage of the cycle to work scheme.Please click the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Insurance Customer Services, Customer Service Representative, Customer Advisor, Customer Support, Customer Service Advisor, Customer Service, Contact Centre Executive will also be considered for this role.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Construction managers

Country: United Kingdom

Region: West Yorkshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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