Job Customer Service Representative Surrey autoskills-uk - job offers

Job title: Customer Service Representative

Job description:
Customer Service Representative Experience not essential as full training provided, We require a CSR front counter. They will mostly be dealing with bookings, telephone, front counter customers, general related computer based admin etc. Hours. The shift pattern will alternate between these two each week: 06:00 – 14:30 09:30 – 18:00 18-19k start, will increase to over 20k (final amount to be determined on performance) Requirements: good communication skills, computer literate, willing to learn. Full Job Specification below. Key tasks and responsibilities include: ·Job card progression -Raising job cards on AS400 making sure all data is accurate, printing, sorting job packs prepared for one of your team members to write up pro-forma in preparation for emailing client’s 1st request for Order Numbers. -Ensuring work in progress is kept on top of. -Raising invoices onto Carlsberg fleet server and updating on weekly fleet tracker spread sheet. -Continuously keeping on top of order number chase ups sending 3 requests then calling them if no response has happened. -Scanning job cards -Raising Order numbers - ·Providing administrative support for your team -Ensuring all administrative duties are completed accurately and delivered with high quality and in a timely manner clearly communicating via phone, email or face to face. -Inputting clock card sheets onto AS400 -Inputting holiday time onto AS400 -Filling away Sick and holiday slips into appropriate filling system - ·Other specs include -Answer and direct phone calls assisting front desk -Maintain contact lists -Organising Invoices to be franked and posted -Helping with Tacho bookings -Helping with Brake Test Bookings -Dealing with Action Service calls liaising with workshop control and service desk about brake down and enquiries -Liaising with colleagues and clients relaying messages to the rite people Ideal candidate will have the following attributes: -Excellent communication and people skills -Proven ability to work without supervision -Ability to work under pressure to deadlines -Positive hands on approach -Self-motivated and reliable person -Motor trade, computer skills, administration skills are ideal -Understanding of Emailing system -Attention to detail and solving problems -Strong Organisational skills Call Russ at Autoskills UK on 07788318689 or apply on line

Minimum salary: 18000

Maximum salary: 19000

Employer Name: autoskills-uk

Employer address: Croydon

Form of contact: Russell Hawkes

Employer phone number: 03332225978

Job short description: Contact centre information clerks

Country: United Kingdom

Region: Surrey

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually


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