Job Customer Service Rep - Mon-Fri - Leatherhead Surrey Choobah Limited - job offers

Job title: Customer Service Rep - Mon-Fri - Leatherhead

Job description:
Customer Service Representative - £22,000 Serviced Offices near Leatherhead Mon-Fri – 37.5 hours/week   Situated in Grade II* listed house, these unique serviced offices, meeting and event rooms near Leatherhead provide a 5* service to around 100 office staff on a daily basis. We are currently looking for a passionate Customer Service rep to join their small Front of House team to ensure a consistent level of service to all guests. You will ideally have had a couple of years’ experience in a similar role or with a quality FOH Hotel background.   Main Duties……. · Ensure smooth 5-star delivery of all facilities and services · Ensure that incoming telephone calls are politely answered within three rings · Welcome all visitors to the House politely, professionally and courteously · Respond professionally and promptly to client requests · Ensure adequate levels of stationery are kept and re-order as appropriate within approved levels · Assist with meeting and greeting and visitors to meeting rooms · Support the Housekeeper in provisioning meeting rooms with refreshments and equipment as required · Deal with post, both sorting incoming post and correctly franking and recording outgoing post · Assist House Manager in any necessary setting up for new office clients, or client moves (to include welcome packs, patching, basic telephone programming etc) · Ensure that all client consumables are accurately recorded and appear on the month end invoices · Accurately arrange meeting rooms (including associated catering / layout) for internal and external Clients. · Ensure that offers a consistently high level of service to all clients and visitors · Keep the reception area as a tidy and welcoming environment · Consistently work in a safe and proper manner in following all Health & Safety regulations · Ensure all doors and windows are shut and meeting room lights off when leaving the property · Assist with opening/closing the building (it is anticipated that the post holder will be required to open the building roughly once a week under normal circumstances) · Assist with sales visits (both for corporate and personal enquiries) as required and build enough confidence and knowledge in all products to be able to guide tours independently · Assist with responding to, and correctly recording, sales enquiries (both corporate and personal) · Any other duties reasonably required by the management.     Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience.   Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Minimum salary: 22000

Maximum salary: 22000

Employer Name: Choobah Limited

Job short description: Training and staff development professionals

Country: United Kingdom

Region: Surrey

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually


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