Job Customer Service & Outsource Manager. LONDON UK Recruitment - job offers

Job title: Customer Service & Outsource Manager.

Job description:
My client is looking for a skilled and experienced senior executive with a proven track record and understanding of operations across multiple global locations. As an unrivalled provider in the travel industry they have an opening for a Customer Service & Outsource Relationship Manager. You will have responsibility of the Service Delivery and Resource Planning Managers as well as the overall operations from both an in-house and out-source perspective. Do you have experience in:-. * Taking ownership of the operational running with contact centres. * Managing call centre partners, including performance management of outsource partners. * Introducing and implementing process improvement & development. * Managing and leading teams/partners on an international basis. This role is based out of their site an hour North of London but candidates should expect to travel 50% of the time.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Business services and administration managers not elsewhere classified

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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