Job Customer Service Apprenticeship : Trainee Retail Optical Assistant Northumberland and Tyne and Wear TipTopJob - job offers

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Job title:
Customer Service Apprenticeship : Trainee Retail Optical Assistant

Job description:
We are looking for an enthusiastic person who would like to train to become an Optical Assistant for this well:established national retail opticians. You will be meeting and greeting customers, assisting customers with frame selection, booking appointments, dealing with NHS paperwork and possibly even dispensing as well as understanding contact lenses. The company will look to keep you on permanently after the apprenticeship has finished. Company Large national retail opticians with excellent prospects and training Role * Meeting and greeting customers * Making and receiving phone calls * Using customer management software * Booking in appointments * Confirming and updating customer details * Helping customers with frame selection * Conducting basic eye tests with customers * Attending customer service and optical training Requirements * The right candidates will be enthusiastic and keen to pursue a career in Customer Service/ Optical sector. * Outgoing, friendly and confident personality. * Reliable and trustworthy. * Flexible attitude to work, Saturday work will be required, and willing to take on a range of tasks. * Due to government funding you are unable for the role if you have a degree or are currently undertaking a degree. With the Apprenticeship in Customer Service you will be undertaking a formal government funded qualification. Your Tutor / Assessor will take you through your training and once your 12 month course is completed you will have gained a Level 2 Diploma in Customer Service and if you got below a C in GCSE in Maths and English you would do Level 1 Functional Skills. This is funded by the Apprenticeship scheme and we have funding available for ages between 16 and 18.

Employer Name: TipTopJob

Job short description: Precision-instrument makers and repairers

Country: United Kingdom

Region: Northumberland and Tyne and Wear

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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