Job Customer Service Advisor Surrey networx - job offers

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Job title: Customer Service Advisor

Job description:
Raven Housing Trust own and manage just under 6000 homes. As a successful social business, we put the wellbeing of our local communities at the centre of what we do and are fully committed to excellence in delivery and customer service. We’re currently looking for a Customer Service Advisor to join our front line team in Redhill. This is an excellent opportunity to develop the skills that you have already gained with an organisation that will support you along the way. Responding to customer enquiries promptly, you’ll work to answer all queries by way of letter, email and telephone contact. You’ll raise maintenance orders for tenants who have repairs pending and will book appointments for Surveyors and Contractors where necessary. Dealing with complaints effectively, it’ll be your job to gather the right information from the right people before making a decision. Our Customer Service Advisors have excellent communication skills and are always listening and hearing what our customers are saying to them. They can communicate with a diverse range of customers in a caring and tactful manner and are positive in all their endeavours. If this sounds like you and you’re willing to do that little bit extra, we’d love to hear from you! Closing date: 19th August 2016 Interviews will be held on 31st August and 1st September 2016

Employer Name: networx

Job short description: Shop sales assistants

Country: United Kingdom

Region: Surrey

Contract duration: Permanent

Contract type: Part time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

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