Job Customer Service Advisor Lincolnshire TipTopJob - job offers

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Job title: Customer Service Advisor

Job description:
Are you passionate about delivering excellent customer service? We are the leading provider of integrated housing services, care and support and community regeneration. We manage over 38,000 affordable homes for rent and sale to those with greatest need, along with a range of care and support services. A job with Metropolitan will challenge you and give you the opportunity to develop and learn valuable new skills to help make a difference to people's lives. We pride ourselves on delivering the best in class customer service to our customers, some of whom are the most vulnerable in the community, but we also believe in looking after our people. We provide comprehensive training and development programmes that are focused on you developing your full potential. We are currently looking for motivated and committed customer focused individuals to join our team. Working within our busy contact centre as a Housing or Repairs Customer Service Adviser you will provide advice on a variety of queries from anti:social behaviour and rent enquires through to diagnosing and planning repairs. Please refer to the role profiles for each role and apply for the one you are most interested in. Your typical working pattern will be according to the shift rota between 08:00 : 20:00, Monday : Sunday, 5 days out of 7. You must be flexible to work according to the shift rota and be prepared to work 1 in every 4 weekends. We are looking for candidates who can offer part time or full time hours. We are looking for highly effective communicators who are able to deliver a high quality service to our residents in a fast pace environment. You will be able to accurately and efficiently resolve queries at the first point of contact. Your excellent listening skills will be complemented by a positive, 'can do' attitude. You will be an enthusiastic self:starter with a solution focused approach; you're a people person with a commitment to continuous improvement, looking for a new challenge. In return we offer: -A competitive salary -Career and personal development -25 days paid annual leave plus eight English Public Statutory Holidays. Your entitlement then grows (up to 32 days) linked to length of service -Contributory pension scheme -A range of flexible benefits including (but not restricted to) dental insurance, a health cash plan and critical illness cover, option to buy or sell additional annual leave -Our employees also have access to a voluntary benefits portal which offers a wide range of discounts on products and services such as travel and high street vouchers Whether you currently work in customer services or are looking for a new opportunity, if you have the above and more then we want to hear from you Closing date: 3rd April at 11pm Please note that Metropolitan reserve the right to close this advert early should a sufficient response have been received. Face to face interviews will take place on Friday 8 and Wednesday 13 April 2016.

Employer Name: TipTopJob

Job short description: Travel consultants and clerks

Country: United Kingdom

Region: Lincolnshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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