Job title: Customer Service Advisor - Leeds

Job description:
Leeds Joining Capita as a Case Handler is a fantastic opportunity to put your investigative skills to the test. We'll give you all the training you need, providing you're IT literate with strong customer service skills and the ability to think on your feet, or if you're someone with proven experience in financial services, although this is not essential. The role involves managing cases for our customers who are seeking a refund or compensation from our clients (household names in financial services). You'll investigate and assess each case on its merits. Then once you've weighed up the evidence, you'll produce clear reports that explain your conclusions. It's a role with lots of variety and plenty of challenge - plus good prospects too. The experience you gain could lead to a permanent role in financial services, investigations or customer services. As one of the UK's largest employers, Capita has an incredible range of opportunities to offer. To find out more apply now! Follow Capita on twitter (at) capitacareers Follow Capita on facebook (at) careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Minimum salary: 18000

Maximum salary: 20700

Employer Name: Capita Internal Resourcing

Form of contact: Hannah Collins

Employer phone number: 01628 408100

Job short description: Contact centre information clerks

Country: United Kingdom

Region: West Yorkshire

Contract duration: Temporary

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually