Job Customer Collections Advisor. SCOTLAND UK Recruitment - job offers

Job title: Customer Collections Advisor.

Job description:
Customer Collections Advisor - Glasgow City Centre Working hours : 35 Per Week I am currently recruiting Customer Collections Advisors to join a market leading credit solution providers with 25 . This position is initially a 6month fixed term contract however based on a succesful performance there will be opportunities for the position to become permanent. This is a fantastic career opportunity within the Financial Services industry if you have passion for delivering great customer service and receiving great results. My client manages a number of significant credit portfolios on behalf of several of the UKs leading financial institutions, high street lenders, utilities and consumer credit companies. As a Customer Collections Advisor you will treat your customers as individuals as everyones situation can be different or suddenly change. You will listen and have a quality conversation with your customers to find out as much information about their situation. With the information you have gathered you will then collaborate and create a manageable solution that will best suit your customers. You will be committed to working with your customers to simplify their credit solutions and have the flexibility to adjust to their changing needs. This role will involve: Proving excellent levels of customer service Taking inbound and outbound calls Work to achieve weekly quality and performance KPIs Maximise recovery of debt Work on both business and domestic accounts Adhere to FCA regulations To be successful in this role you MUST have experience of working within a contact centre role for a minimum of 12 months and be able to pass a credit check. Does this sound like you? Yes!! This will be a great opportunity to develop your career paired with an excellent earning potential. If you would like more information on this exciting opportunity call Gary Scott on 0141 272 7776

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Debt-collectors and related workers

Country: United Kingdom


Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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