Job Customer Advisor LONDON Bupa Care Services - job offers

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Job title: Customer Advisor

Job description:
Customer Advisor − Bupa Care Homes   £20,000 plus excellent Bupa benefits   Harts House Care Home   About the role • Supporting the Home Manager to increase the occupancy in the Care Home through local relationship building, networking and sales initiatives • To be responsible for managing all initial enquiries from potential customers looking for care placements at the care home. • Indentifying and gather in-depth knowledge of the customers needs. • To promote the care home by meeting and greeting all potential customers in a professional and dignified manner. • Meet any new prospective customer looking for a care placement at the care home, have the knowledge, skill and empathy, to work with these customers, to effectively show them around the care home, discuss their care needs and type of unit required, discuss current fee structure, and have knowledge of all possible changes to this structure.   Who we're looking for With both excellent customer service and communication skills, you will know how to build strong relationships with customers, guiding and advising from the point of first enquiry through to completion of a purchase. You will use knowledge of the local care home industry along with your promotional expertise to maximise the selling potential of the care home.   What's in it for you? Bupa Care Homes values its people, so you can expect a competitive pay rate and benefits that include: • Bupa Fit which is a staff health benefit • Cycle to Work Scheme • Bupa Cash Plan discounts • We cover the cost of your DBS Check (£44) • Pension and life assurance scheme available • Comprehensive induction and on-going training and development • Competitive staff benefits such as weekly offers and discounts • Hot meal provided • Uniform provided   About the Home Harts House is a grand Georgian mansion situated in the leafy east London suburb of Woodford Green. The home has been given the maximum 'Excellent' rating by the Care Quality Commission. Exquisite surroundings and first class care make Harts House an exemplary elderly care facility.   Who we are Bupa Care Homes provides expert nursing, dementia, residential and specialist care to almost 18,000 people in over 300 UK homes. Our purpose is to help people live longer, healthier, happier lives. Passionate about making lives better, every decision we make is because we care. It's why we inspire and support our staff to put our residents' wellbeing at the heart of everything they do. Bupa is committed to an environment which will attract, retain and motivate its people. Bupa aims to ensure that every applicant to, or employee of is assessed for employment, promotion and development solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.      

Minimum salary: 20000

Maximum salary: 20000

Employer Name: Bupa Care Services

Employer address: Woodford Green

Form of contact: Cathy Summers

Employer phone number: 0113 8259096

Job short description: Contact centre information clerks

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

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