Job Customer Account manager Lancashire TipTopJob - job offers

Job title: Customer Account manager

Job description:
Job Title: Customer Services Hours: 10am to 6.15pm Monday to Friday (Must be Flexible to 7pm) Contract: Permanent Location: Irlam Salary: AGBP17,500 per annum The Role : Reporting to the Customer Service Team Leader, the primary objective of this role will be to provide an excellent quality of service to all customers. The role will entail the following: * Daily processing of all sales orders * Allocation of stock to all sales orders and efficient handover to warehouse * Maintain daily dispatch log * Booking of transport as required in liaison with warehouse * Specific point of contact for customer accounts for nominated account manager( * Responsibility for notification to all customers of any shortages to orders via shortage reports/emails and subsequent requests for top ups to order * Monitoring current out of stocks and expediting production * Input of sundry invoice and credit notes The Candidate: You will have the following skills, experiences and attributes... * Previous experience in Customer Service is Essential * Experience in a Call Centre Environment would be beneficial * Excellent communication skills. * Communicate effectively in high pressure scenarios. * Customer service orientated. * Must be confident and courteous on the telephone and be able communicate effectively * Has the ability to make proactive recommendations. * Works well with a team environment * Is proactive The Company Our client, a specialist in sourcing, product development, filling, storage and logistics, is looking for a Customer Service Advisor to join their team. This is an exciting opportunity to join a dynamic and growing company based near Manchester. HEADS Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Management, Office, Logistics and Industrial. View our latest jobs today on our website heads:uk and follow us on LinkedIn.

Employer Name: TipTopJob

Job short description: Freight handlers

Country: United Kingdom

Region: Lancashire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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