Job Contact Centre Team Manager. Cambridgeshire CC UK Recruitment - job offers

Job title: Contact Centre Team Manager.

Job description:
Contact Centre Team Manager. This international company manage their customer service across Europe from their base in St Neots. They are looking for a Contact Centre Team Manager to assist in creating a 'customer driven' culture of continual improvement providing a challenging and rewarding environment in which employees develop, take ownership and become empowered to contribute to meeting business goals. The Team Manager will be responsible for improving customer service by managing people, establishing and communicating service metrics; monitoring and analysing results and implementing changes. They are looking for the following attributes:. - Self-motivated and ability to motivate others. - Be a change agent and inspirational leader. - Ability to work closely with HR on recruitment and performance issues. - Analyse, interpret, report on all Customer Service operational performance areas. - Resolve and drive measures to reduce complex or contentious/complaint issues,. - Acting as the escalation point for the Voice teams. - Experience of supervising / team management in a multi-lingual / multi-cultural contact centre. - Track record in driving performance in a contact centre customer service teams. - Experience of CSAT and management in a multichannel Contact Centre environment would be advantageous. - Any additional European languages would be advantageous. This is an excellent opportunity to work in a dynamic rapidly expanding business with a very positive people agenda and excellent reputation for customer services. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. Search criteria: contact centre, contact center, call centre, call center, customer services, German.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Services managers not elsewhere classified

Country: United Kingdom

Region: Cambridgeshire CC

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


Similiar job offers

A&E Nurses - Watford - 13 - 30 GBP Hourly

Training and staff development professionals
Medacs Healthcare with 25 years experience as a leading nursing agency and preferred supplier to several prominent NHS Trusts in Hertfordshire, are recruiting Registered General Nurses (RGN) specialising in A&E to work in hospitals in Watford. If
Choobah Limited - 2016-08-18 - Hertfordshire

Bar Person - 0 - GBP


Dromara Football Club - 2016-09-12 - NORTHERN IRELAND

Branch Manager - 30000 - 35000 GBP Annually

Environmental and occupational health inspectors and associates
Branch Manager Position: Branch Manager Salary: Circa £33,000 DOE + Bonus We are working on behalf of a well-respected company who has been established for over 40 years within the construction hire
Path Recruitment - 2016-09-12 - LONDON

Care Assistant - Fornham House, Fornham St.Martin - GBP Monthly

Business services and administration managers not elsewhere classified
An exciting opportunity has arisen to join the team at Fornham House, Fornham St.Martin, Bury St. Edmunds as a Care Assistant. The main responsibility of this role is to assist in providing personal care
Careworx - 2016-04-07 - Suffolk

Care Assistants (Nights) - GBP Monthly

Home-based personal care workers
Rates £7.20 per hour + Company Benefits As a Care Assistant your role will be to work as an integral part of our team, to provide personalised care and support for older people requiring nursing, residential, dementia care or assisted living support,
Careworx - 2016-04-22 - North Yorkshire

Depot Manager - Dundee Non Mechanical. - GBP Monthly

Construction managers
Join GAP Hire Solutions, the UKs leading independent equipment hirer and work with the best people in the industry. Winners of the construction industrys Employer of the Year 2014 and finalist in the Employer of the Year and Growth Business of the Year
UK Recruitment - 2016-03-05 - Clackmannanshire and Fife

Development Underwriter. - GBP Monthly

Insurance representatives
Development Underwriter We are seeking a positive, driven and confident Development Underwriter to join this highly respected and forward thinking Global Insurer based in Croydon. You will be joining a company that offer excellent benefits package and
UK Recruitment - 2016-03-12 - LONDON

Driving Standards Manager. - GBP Monthly

Research and development managers
Driving Standards Manager Location: Tottenham, North London Salary: £32,000 to £36,000 DoE Overview: The Driving Standards Manager will deliver the highest driver & driving standards within the company alongside operational performance
UK Recruitment - 2016-03-11 - LONDON

Finance Business Partner - Retail. - GBP Monthly

Financial and investment advisers
A Household retail brand is currently looking for a Qualified Finance business partner to join their growing finance team based in London. The main purpose of the role is to deliver timely, consistent and compliant financial information working alongside
UK Recruitment - 2016-03-07 - LONDON

Financial Accounting Manager. - GBP Monthly

Elevation Recruitment Group are currently looking to recruit an ambitious and technically astute Financial Accounting Manager for a global leading PLC based near Worksop. The roles main purpose will be to manage a complex financial reporting and consolidation process for the Group. It is a varied and
UK Recruitment - 2016-02-12 - Derbyshire and Nottinghamshire

Front End Developer JavaScript Angular.js TDD - Fintech - GBP Monthly

Software developers
Front End Developer / JavaScript Developer (Angular.js jQuery TDD) sought by award winning fintech start-up that has been revolutionising business lending. As a skilled Front End Developer you will use JavaScript, Angular.js and semantic HTML to design
Technojobs - 2016-06-09 - LONDON

Gas Installation Engineer (Southampton) - 2000 - 2500 GBP Weekly

Civil engineers
Fantastic opportunity for gas installation engineers to work on an on going contract for a large energy company in your local area. You will be installing domestic boilers and targeted to one per day. For the right person, this will be on going work for
Venture Construction - 2016-02-15 - unspecified

iOS Developer / iOS Engineer - GBP Monthly

Electronics engineers
iOS Developer / iOS Engineer Our client, a media giant, is currently looking to hire iOS Developers to work on App development for both iPhone and iPad, on a video streaming app with over 5 million customers. The ideal candidates will join a well-established
Technojobs - 2016-02-10 - LONDON

IT Project Manager - GBP Monthly

Information and communications technology service managers
IT Project Manager Salary - 50-£60K DOE Edinburgh- Permanent Reports to: Programme Manager An exciting opportunity that has arisen for a Senior IT Project Manager to join a Leading Global and Award
Technojobs - 2016-03-25 - East Lothian and Midlothian

Library Resource Centre Co-ordinator - 16 - 18 GBP Hourly

Supply, distribution and related managers
Job Description Before applying for this job, it is important that you read the Applicant Guidance by clicking on this  and the Job Profile attached. These explain the job role and the type of person we\'re looking for.     
Aberdeen City Council - 2016-02-18 - SCOTLAND

Lighting Designer. - GBP Monthly

Product and garment designers
A trend-led and quality homeware company has an opportunity for an ambitious lighting designer Your new company A long-standing homeware company based in Manchester, with established links within the largest retailers and department store players on the
Geeky Jobs - 2016-03-23 - Lancashire

Live In Care Assistant - 750 - 880 GBP Weekly

Home-based personal care workers
A Live In Care Assistant for Strand Nursing enjoys working in rewarding and challenging placements while benefiting from excellent payrates and ongoing training and development. We have a client in the Selling area, a gentleman who lives at home with
Interserve Healthcare Group - 2016-05-03 - Kent

Membership Development Manager. - GBP Monthly

Advertising and marketing professionals
Membership Development Manager - Health - North West £33,000 basic salary plus up to 25% bonus & £5,500 car allowance plus 28 days holidays and Ipad Aaron Wallis is pleased to recruit a Membership Development Manager for a prestigious
UK Recruitment - 2016-02-15 - Lancashire

Multi Skilled Joiner - GBP Monthly

Carpenters and joiners
We are looking to recruit a Multi Skilled Joiner for a Social Housing Contract based in Solihull. Our Client is an established Social Housing Contractor looking for a reliable and experienced Multi Skilled Joiner for their contract based in Solihull.
UK Recruitment - 2016-03-05 - YORKSHIRE AND THE HUMBER

.NET Developer - Music Streaming - Taunton - GBP Monthly

Software developers
.NET Developer (ASP.NET, C#, VB.NET, C#.NET, VB, . NET, Web Application Development, Desktop, Winforms, Windows Forms, .NET 4.5, ASP.NET MVC 5, WCF, WPF, MVVM, Prism, SQL Server 2014, Agile, Scrum, Kanban, TDD, NUnit, RhinoMocks, Moq, BDD and NHibernate,
Technojobs - 2016-02-18 - Somerset

Registered Nurse ( RMN or RGN ) - Nursing home - GBP Monthly

Health services managers
Registered Nurse ( RMN or RGN) - Location: Horsham, Sussex - Salary: Pound Sterling (GBP) £13.26 - £14.00 per hour £24,800 - £34,900 - Hours: Full Time or Part Time hours available - Shifts: Days & Nights - Contract type: Permanent
UK Recruitment - 2016-02-10 - West Sussex

SAP Procurement Coordinator. - GBP Monthly

SAP Procurement Coordinator Salary: £28000 - £38000 per annum An interesting and varied role has become available for an SAP Procurement Coordinator to work with my client, a world renowned automotive manufacturer who are leaders in their
UK Recruitment - 2016-03-31 - Gloucestershire, Wiltshire and Bristol/Bath area

Senior Currency Consultant. - GBP Monthly

Services managers not elsewhere classified
Senior Currency Consultant JOB PURPOSE This is a new business acquisition role within the Corporate Foreign Exchange (CFX) team based at head office in London. The primary objective of the role is to generate sustainable revenue and profit streams through
UK Recruitment - 2016-02-12 - LONDON

Senior Java Developer. - GBP Monthly

Software developers
Senior Java Developer. Edinburgh. £250 per day. Peritus are currently seeking to recruit a Senior Java Developer for a client based in Edinburgh. This is a contract post which is initially for 12 months, but may be extended. Our clients new system
UK Recruitment - 2016-03-14 - East Lothian and Midlothian

Senior MIS Engineer / BI Development. - GBP Monthly

Software developers
A Senior MIS Engineer is required for a fantastic e-commerce organisation in Manchester, paying up to £45k Your new company You will be working with a world leading e-commerce consumer focused business, who reach out to over 38,000 locations every
UK Recruitment - 2016-04-08 - Lancashire

Support Worker - Edinburgh. - GBP Monthly

Software and applications developers and analysts not elsewhere classified
H1 Healthcare are a specialist recruitment company who provide temporary staff to healthcare services in Scotland and the rest of the UK. Currently, we are looking to recruit Support Workers to work full
UK Recruitment - 2016-02-29 - East Lothian and Midlothian

Support Worker (Full and Part Time) Community Connections. - GBP Monthly

Teaching professionals not elsewhere classified
mirus have been providing quality support services for people with disabilities for over 30 years. We provide flexible, person centered services to meet the individual needs, goals and aspirations of every person we support. Support Worker (Full and Part
UK Recruitment - 2016-03-11 - WALES

Systems Test Analyst - GBP Monthly

Contact centre information clerks
Software Tester / E2E / Manual / Functional / UAT / User Acceptance TestingMy Bristol based IT Solutions client who are working alongside the Government are looking for a Manual Systems Tester. This role will be client facing therefore communication skills
UK Recruitment - 2016-02-10 - SOUTH WEST (ENGLAND)

Teacher Foundation Stage/Key Stage 1 - 0 - GBP

Teaching professionals
JOB DUTIES : Teacher Foundation Stage/Key Stage 1 - See job information pack for further details; OTHER INFO : Based at Ballyholme Primary School, Hours = 32.4. For further details download job information pack
Education Authority (South Eastern) - 2016-06-04 - NORTHERN IRELAND

Xamarin Developer - GBP Monthly

Software developers
Xamarin Developer/ Engineer/ Consultant Required £55,000-£75,000 + Benefits Computer Futures are currently looking for a Xamarin Developer to join a market leading organisation based in Hampshire. My client requires an individual with strong
Technojobs - 2016-03-03 - Dorset and Somerset

site generated in 10.912997961044 seconds