Job Contact Centre Agent. Shropshire and Staffordshire UK Recruitment - job offers

Job title: Contact Centre Agent.

Job description:
General description. The overall purpose of this post is to proactively chase debtors for outstanding debt via outbound and inbound telephone debt collection and other methods of communication, maximising collection rates within the required service level. General Requirements. The post holder in addition to debt collection experience will posses excellent communication and negotiation skills speaking in a clear and concise manner, good interpersonal skills, excellent organisational skills. You must be positive and self motivated and able to work very closely with the team. You will have the ability to effectively deal with difficult and complex telephone conversations whilst remaining calm whilst always ensuring that the best outcome is achieved for the client and debtor. Core duties and responsibilities. -        To make outbound and receive inbound calls from debtors. -        To ensure that all Clients/Defendants receive the best customer service within our ability. -        To negotiate payment and/or arrangements over the telephone analysing debtors financial status to maximise debt recovery, whilst ensuring that service standards and client guidelines are maintained. -        Updating all Marston Group systems with relevant call details (including correct telephone numbers, email address, employment details) from the defendant and clients and ensuring all necessary action required is completed. -        To return abandoned calls in line with agreed targets. -        To ensure a high standard of professional practice is met at all times. -        To ensure overall performance and targets are met and reporting any issues to Team Leader/Manager. -        Assisting with Administration Duties within the team. -        To substitute other members of staff within the department. Data Protection and Information Security. -        To adhere to the requirements of the Data Protection Act in respect of confidentiality, security and disclosure of personal data. -        To comply at all times with Marston Group Information Security Management (ISMS) policies and procedures. -        To report any suspected incidents or any observed weaknesses with the Marston Group Information Security Management System to your Line Manager or the Information Security Manager immediately. Company Policy. -        To be aware of and adhere to ALL Company Policies at all times. -        To be aware of the general responsibilities as set out the in the Health & Safety Policy. General. -        The post holder is expected to carry out, any other duties reasonably expected with the general level of the post. The Marston Group Limited is an Equal Opportunities Employer.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Regulatory government associate professionals not elsewhere classified

Country: United Kingdom

Region: Shropshire and Staffordshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


Similiar job offers

AC Engineer - GBP Weekly

Training and staff development professionals
Role: AC EngineerLocation: DagenhamStart date: ImmediateRate: Competitive ratesHours: Mon - Fri [removed] Qualifications: F-Gas QualificationDuration: Temp to PermRequired: 1Details: The successful applicant will be mobile, mainly paired up with current
Choobah Limited - 2016-09-12 - Essex

Architectural Technician - GBP Monthly

Architectural Technologist / Revit Technician Leeds An immediate position has become available for an Architectural Technician who is Revit competent to provide extra support on a contract basis for recently secured workload. The role will be working
Geeky Jobs - 2016-04-02 - West Yorkshire

Band 6 Oncology Physiotherapist x2 – London - GBP Monthly

Computer network and systems technicians
Pulse are currently seeking x2 Band 6 Oncology Physiotherapists to join a busy Physiotherapy department based in London. The role is to start 1st July 2016– 31st July 2016, 34 hours a week, 9-5,. The successful candidate must have Oncology experience.
Careworx - 2016-08-03 - LONDON

Business Development Manager. - GBP Monthly

Telephone switchboard operators
Rapidly growing company. Dynamic environment. Excellent training and career development opportunities. Selling a very unique service. The Role : Selling a truly unique proposition, the Business Development Manager will target the B2B Property market.
UK Recruitment - 2016-02-29 - LONDON

C++ Developer Linux Python Algorithmic Trading. - GBP Monthly

Software developers
C++ Developer London to £100k C++ Developer / C++ Software Engineer / Programmer (Linux C++ Python). Massively profitable algorithmic trading firm is seeking a passionate technology enthusiast to design and develop high performance, low-latency
UK Recruitment - 2016-03-24 - LONDON

DRIVER - 14000 - 16500 GBP Annually

Car, taxi and van drivers
DRIVER NEEDED Salary : £16500 Location: All around the Watford/St Albans and London area. Hours: Shifts Base : St Albans MUST BE OVER 25YEARS OLD You will need to have access to your own vehicle to get to and from site. My Client is looking for
S2Consult Ltd - 2016-03-18 - Hertfordshire

Dynamics CRM Technical Consultant - Midlands - £70k - GBP Monthly

Software developers
Dynamics CRM Lead Technical Consultant, West Midlands, £70k, career progression, fantastic salary, strong benefits package, 33 days holiday, exciting pension package, attractive car scheme, chance to work on Greenfield Dynamics CRM 2016 projects
Geeky Jobs - 2016-04-16 - Warwickshire

English Teacher - 100 - 170 GBP Daily

Teaching professionals not elsewhere classified
Hays - 2016-06-27 - West Midlands

Executive Director of Resources V2669 Director of Development & Sales V2670 - GBP Annually

Shop sales assistants
asra Housing Group manages 14,000 homes in the Midlands and London and has a turnover of £80m. In response to changes in the operating market, we have created a new executive structure and are now recruiting two roles that will be pivotal in shaping
networx - 2016-05-02 - Leicestershire, Rutland and Northamptonshire

Field Sales Executive. - GBP Monthly

Sales and marketing managers
Due to growth, my client a new start up business are seeking three Field Based Sales Executives to work throughout the West Midlands area and take responsibility for new business generated for the company. The Role: We are looking for a Field Based Sales
UK Recruitment - 2016-04-08 - West Midlands

Heating Installation Engineer - GBP Monthly

Civil engineers
Heating / Gas Installation Engineer required for our client, a specialist in heating solutions based in Essex. The installation / commissioning engineer will be required to install commercial systems and associated pipework in London, predominately Central
R Job Network - 2016-09-12 - LONDON

HR Administrator - 17000 - 20000 GBP Annually

Training and staff development professionals
HR Administrator - Wyton/HuntingdonAn opportunity for an immediately available HR Administrator to work for our client based in Wyton near Huntingdon. The successful candidate will have HR Administration and payroll experience as they will be expected
Choobah Limited - 2016-02-18 - Cambridgeshire CC

Java Technical Lead/CTO - GBP Monthly

Software developers
Technical Lead / CTO - Java Java Technical Lead/CTO position available with growing Software Consultancy in Birmingham. I am working with a company at the moment who are adding to their Senior Management. They\'re looking for someone who wants to be hands
Technojobs - 2016-03-23 - West Midlands


Messengers, package deliverers and luggage porters
Glenapp Castle is a small 5 star hotel and are looking for a Kitchen Porter to work closely with our small brigade of Chefs, working towards a high standard of cleanliness and Hygiene.Duties to include
Glenapp Castle - 2016-02-10 - SCOTLAND

Lecturer in Health and Social Care - 0.8 - GBP Monthly

University and higher education teachers
Health and Social Care Lecturer – 0.8 £17,621.60 - £28,121.60 per annum A suitably qualifies, enthusiastic and highly motivated Health and Social Care Lecturer is required to teach and assess across a range of BTEC qualifications at levels
Association of Colleges (AoC) - 2016-09-12 - West Midlands

Molecular Laboratory Manager - 28982 - 35609 GBP Annually

Research and development managers
Human Development & Health Location: Southampton General Hospital Salary: £28,982 to £35,609 per annum Full Time Permanent Closing Date: Tuesday 13 September 2016 Interview Date: To be confirmed Reference: 771716AF Applications are invited
University of Southampton - 2016-09-11 - unspecified

MS Dynamics AX - Accounts payable administrator - GBP Monthly

Information and communications technology operations technicians
Our client is a service based company located in Central London. They are currently operating on MS Dynamics AX 2009, and have an immediate need for an Accounts Payable clerk. You will not need any technical
UK Recruitment - 2016-02-10 - LONDON

PA and Office Manager - 30000 - 30000 GBP Annually

General office clerks
PA and Office Manager Northampton £30,000 Permanent - Full time We are currently recruiting for an experienced PA and Office Manager based in Northampton. The Office Manager/PA will be responsible for providing an efficient support service to the
Monster UK - 2016-02-10 - Leicestershire, Rutland and Northamptonshire

Project Manager - GBP Monthly

Construction managers
Project Manager Maidstone, Kent AGBP40:50k DoE Nova Construction and Civil Engineering are a Maidstone:based company providing main:contractor and general building expertise to the residential, commercial and public sectors. A member of Construction Line,
TipTopJob - 2016-03-14 - Kent

Quality Assurance Manager / Auditor - GBP Monthly

Due to extensive growth over the last 12 months, a new role of Quality Assurance Manager / Auditor has been created within a very successful and rapidly expanding financial services organisation in Solihull.As the Quality Assurance Manager / Auditor your duties will be to:• Deliver audit assignments,
UK Recruitment - 2016-02-10 - West Midlands

Quantity Surveyors - 30000 - 40000 GBP Annually

Cartographers and surveyors
Workstream\'s client is looking to take on both part-time and full-time Quantity Surveyors on a temporary basis, for varous projects across London and the home counties. These are long-term contracts with competitive rates of pay. Duties to include: •
Workstream Construction Services - 2016-04-22 - LONDON

Reach Truck Drivers - Days - 8 - 8 GBP Hourly

Sheet-metal workers
***To apply please call 0161 746 8167 and leave a message quoting \'Bamber Bridge Reach\' *** Reach Fork Lift Truck drivers needed to work for a well established manufacturing company on Walton summit industrial estate. Our client is a leading manufacturer
Heads Recruitment - 2016-02-29 - Lancashire

Registered Nurse Jobs (RGN) in Holbeach - 31 - 31 GBP Hourly

Nursing associate professionals
Registered Nurse Jobs (RGN) in Holbeach We have several registered nurse jobs in our nursing team in the Holbeach area of Lincolnshire through our new .  Newcross Healthcare has been providing the highest quality, person-centred care
Newcross Healthcare Solutions - 2016-09-12 - Lincolnshire

Restaurant and Kitchen staff needed for Chipotle Mexican Grill – Central London - GBP Annually

Restaurant and Kitchen staff needed for Chipotle Mexican Grill – Central London Central London – Baker Street – W1U 6LN 100% of our General Managers started as a restaurant team member – we promote talent from within! We have 7 locations across - 2016-09-12 - LONDON

RGN Registered Nurse - GBP Monthly

Health services managers
Position: Staff Nurse – RGN Working Hours: 37.5 hours per week on a rota basis My client is a private nursing home; they are currently looking for a Staff Nurse - RGN to join their team. Main responsibilities of Staff Nurse – RGN role: * Assess patient’s
UK Recruitment - 2016-02-10 - Surrey

Security Officer - 8 - GBP Hourly

Commercial sales representatives
Job Title: Security Officer   Location: Liverpool   Benefits:   Average of 30-50 hours a week Pay rate of £8.00 Pension We are a National Living wage supporter On-line personal employment portal On-line discounted shopping scheme
ISS Security - 2016-08-18 - Merseyside

Software Developer. - GBP Monthly

Software developers
Software Engineer, Leading Scottish Professional Services business, Edinburgh Your new company This highly successful professional services organisation is head quartered in Edinburgh and employs more than 300 staff. Having experienced significant growth
UK Recruitment - 2016-03-07 - East Lothian and Midlothian

Software Developer - Informatica / Data Warehouse - c.85k - 85 - 85 GBP Annually

Software developers
Software Developerc. £85k base + benefits + bonus Data Warehouse and Reporting Applications / Informatica Central London - IT Banking Sector Permanent Do you have experience as a Software Developer within a banking environment focusing on Informatica
Monster UK - 2016-02-10 - LONDON

Store Manager. - GBP Monthly

Stall and market salespersons
Role:  Store Manager Salary: Competitive + Bonus Location: Plymouth Job Type: Full Time, Permanent As the Store Manager you will be responsible for the day-to-day management of the store operations in accordance with overall Company policy and procedure,
UK Recruitment - 2016-03-05 - Devon

Trainee Recruitment Consultants X 5 - London/ New York. - GBP Monthly

Finance managers
To save you some time, if you are a bright, outgoing individual who has an entrepreneurial nature and can see yourself running your own business one day then read on. At Twenty we are developing the business leaders of the future and we have the desire
UK Recruitment - 2016-03-17 - LONDON

site generated in 11.389897108078 seconds