Job Cisco Network Engineer - LAN, WAN, Security, R and S. Hertfordshire UK Recruitment - job offers

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Job title:
Cisco Network Engineer - LAN, WAN, Security, R and S.

Job description:
Cisco Network Engineer - LAN, WAN, Security, R and S. Routing, Switching, Network Change Requests, CCNA, CCNP, BGP, OSPF, EIGRP, RIP. Working Hours - 9 -5.30 no shifts or oncall periods. Opportunity to work for one of the UKs leading Cisco Gold Partners/ Telecommunications business. Role Responsibilities. - Respond to Managed Service customers for all queries regarding design, enhancement and proof of concept. - Perform technical validation of any submitted change request to ensure the integrity of the customer`s network is maintained. - Document all change activity, to include scope of works, risk assessment, test plans and fall-back plans where appropriat. - Provide on-demand technical escalation to Incident Management personnel ensuring customer problems are resolved or that service is restored in accordance with service level agreements. - To work and often lead a virtual team with all the attributes to manage customer expectations in a crisis situation where the impact to a customer`s business exceeds the value of service credits permissible. - To attend internal and external (customers) Change Advisory Boards (CAB), influencing customer decisions and best practise. - Working knowledge and adherence to ISO27001 guidelines. Attend customer premises when necessary to facilitate and progress complex, high risk change activity. - Customer satisfaction levels measured by regular service review meetings. - Customer feedback on:. - quality of service and interaction. - added value/benefits from advice. - added value/benefits from change management process. - Specialised knowledge of routing and switching. - Routinely manage complex changes and networking problems in at least one of the following core specialist areas LAN, WAN and VPN/Security. - Specialised knowledge of Cisco or Avaya IPT and converged network environments. - Ability to work unsupervised, under pressure and on own initiative. - Routing protocols e.g. BGP, OSPF, EIGRP, RIP etc.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Software developers

Country: United Kingdom

Region: Hertfordshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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