Job Business Systems Analyst - Contract. West Midlands UK Recruitment - job offers

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Job title: Business Systems Analyst - Contract.

Job description:
Business Systems Analyst Contract Walsall based, with 1-2 days in London per week. PURPOSE OF YOUR ROLE The Business Systems Analyst will be required to provide business systems analysis on information systems change initiatives throughout the project lifecycle, acting as the liaison between stakeholders, ensuring effective communication and written deliverables, to ensure business stakeholders and information systems delivery teams understand the business requirements and how the defined overall solution will satisfy those requirements. Thereafter, the Business Systems Analyst supports the IT delivery teams throughout the delivery lifecycle, liaising between stakeholders to capture, investigate and resolve questions/issues, and as such, plays a key role in the design and delivery of IT solutions to support the realisation business strategy. The Business Systems Analyst will also: Work with the Sponsor to identify and define the stakeholders, objective, scope, high level requirements, benefits/impacts, solution options, shape and indicative size of IT change proposals. Define the proposed analysis approach and estimated effort to deliver IT change initiatives, presenting them as necessary in appropriate terms of reference/estimate documentation. Use appropriate requirements gathering and gap analysis techniques, gathers, defines and ratifies business requirements, culminating in the production of business requirements documentation. With support from stakeholders, facilitate solution option activities and assists in the ratification and presentation of a recommended solution. Using appropriate analysis and solution design techniques, defines the functional solution in functional design documentation, and ratifies that the solution satisfies the business requirements via traceability activities. Identifies business impacts as a result of defined IT changes. Supports technical design and solution build activities by acting as the business requirement and functional solution subject matter expert (SME). Facilitates and defines Change Requests where appropriate. Contributes to, reviews and supports system testing, integration testing and UAT activities and verifies appropriate test coverage has been achieved. Monitors and reports personal progress against plan, and escalates risks/issues as necessary. KNOWLEDGE, SKILLS & EXPERIENCE Essential 2-3 years of previous business systems analysis (or business analysis) experience, encompassing the full system development lifecycle. Experience of facilitating workshops (requirements and solution). Proven understanding system design fundamentals, experience in IT solution definition and documenting detailed functional design. Desirable Understanding of insurance, utility, or UK financial services industry. Understanding of contact centre systems/telephony and processes. Strong experience in facilitating solution option and solution definition workshops HomeServe have a people charter that describes the behaviours that we expect our people to demonstrate. During the interview process, we will ask you for examples of where you have shown the following behaviours: Dare to Care Be known for what you do, not what you say Be proactive, support, help and encourage others Have a positive attitude to work and to your colleagues Do the Right Thing Be open and honest Be respectful: treat others as you would like to be treated Deliver on your promises Own it Never look the other way Find Solutions and turn negatives into positives Take personal ownership and responsibility to make things happen Always Improve Embrace change and new ways of working Put forward suggestions and new ideas Look for learning opportunities and new experiences Win together, Trust Each Other Share knowledge and expertise with colleagues Build strong relationships with colleagues across the business Value the experience and opinions of others It’s not a question of whether you can make a difference…it’s a question of h

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Software developers

Country: United Kingdom

Region: West Midlands

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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