Job Business Improvement Manager Suffolk UK Recruitment - job offers

Job title: Business Improvement Manager

Job description:
Reporting to the Account Director, this influential role will need to: * Identify and implement business improvement opportunities through the application of recognised strategy and improvement methodologies. * Continually improve the efficiency of existing services as well as explore business opportunities to maximise contract scope. * Implement then manage on-going application of lean practice in all existing deliveries in conjunction with contractual SLAs. * Introduce and implement innovations to assist in meeting the clients objectives ensuring time efficient delivery and demonstrable value for money. * Develop existing processes and procedures including safety, operations, HR and procurement ,leading to best practice across all sites. The ideal candidate will have knowledge of facilities management or a similar customer orientated environment and will have demonstrable success of business improvement in a commercial setting. Duties You will support the Account Director with the day to day implementation of policies, procedures and standards necessary to maintain the integrity of ongoing operational activities and provide high quality service to customers in accordance with the Integrated Management System, Employee Handbook, BS 11000, Key Account Management Plan and Contract, Health and Safety Your role will be ; To target key existing clients where opportunities exist to enhance the scope of the contract, and seek out and pursue opportunities for business improvement, collating information and intelligence for use by central functions with the Operations Manager Develop a suite of contract based reporting tools linked to KAM, SLAs, Period reporting, Develop and maintain contacts at the appropriate levels within the contract, and develop and implement tactical improvements to the operations and monitor and report on such improvements to assess their impact Liaise with and support mgt colleagues on value, cost saving and labour deployment initiatives Lead Structured Improvement Activities and act in the capacity of a Lean Six Sigma (or similar) SME to deliver efficiencies and process improvements, attend and report at periodic meetings and ensure that actions are recorded and completed Ideally you will be educated to degree level or equivalent, with a knowledge of customer operations and commercial awareness, and establish, implement and monitor high standards of excellence in areas of quality, safety and operational performance. You be articulate, numerate with high levels of IT technical ability. You will have good people management, team-work, decision-making and communications skills, be resilient under pressure and able to converse with staff, suppliers and customers at all levels, and have the ability to obtain information from multiple, relevant sources is essential CDI AndersElite Ltd operates as both an Employment Agency and Employment Business. Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Information and communications technology service managers

Country: United Kingdom

Region: Suffolk

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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