Job title: Branch/Registered Manager - Stafford Homecare.

Job description:
A quality-driven Branch Manager is required to work as Domiciliary Care Registered Manager to take over the running of an established domiciliary care service in Stafford providing high-quality care in the community to older people and vulnerable adults with varying needs including learning disabilities. We are looking for an experienced Branch/Registered Manager from a domiciliary care background, who understands the fast-paced and busy nature of domiciliary care management. An exceptionally exciting position for an inspired and energetic individual who wants to share a vision within a team to make a real difference to peoples lives. The opportunity to work as a key member of staff within a team who truly goes the extra mile. An opportunity to be inspirational within a fast moving and ambitious organisation. We have been lucky enough to secure a various contracts in Stafford and now we are looking to recruit to the position but fully understand any notice periods that need to be accounted for. Job Purpose: To take full responsibility for the management of any assigned Homecare customer contract and any associated sub contracts. To act as registered person for the office as defined under the Health and Social Care Act 2008 (regulations 2014) To ensure that the office adheres to the Fundamental Standards and Regulations 2014 and any contractual arrangement the office has or will enter into with a local authority. To proactively manage the operational contract and resources effectively and efficiently ensuring full contractual compliance and specific delivery of: Contract adherence and compliance Financial forecast and return Performance and financial management of all resource Issue and risk management Local business development to maximise current contracts and explore new business opportunities Governance To take full responsibility in the building of strong relationships and reputation with each customer to enable Medacs Healthcare to be the recommended supplier. Key Result Areas · To contact/meet with each customer on a regular basis in order to review service levels, identify any issues and make recommendations on how performance levels can be further enhanced.Ensure all actions are documented and completed within the agreed timeframe.Provide regular updates to customer on progress/achievement of actions. · To address any issues/problems which may arise, ensuring they are overcome within the agreed timeframe as well as actions put in place to prevent re-occurrence of them. · To ensure that all service requests are handled in a timely, accurate and professional manner; meeting agreed timescales in order to maximise quality of service and ensure service level agreements are met. · To actively participate in the monthly operations meetings, providing reporting in the required structure and format set by the Senior Management Team. · To be accountable for the training, competency, monitoring and the placing of suitably qualified care workers to ensure service continuity. · To ensure the best deployment of resources to deliver forecasted requirements and budget, utilising management information to minimise potential under/over resources and implement efficiencies. · To be primarily responsible for the management, forecast and delivery of the Cost Centre and forecasted budget, implementing efficiencies. · To be primarily responsible for monitoring and dealing with customer complaints with the aim of resolving all complaints and incidents to the required satisfactory level and within timescales as stated within the complaints procedure. · To strategically review working practices and performance, making recommendations and implementing improvements, promoting best practice at all times. · To proactively plan and lead the recruitment of, supervision, management, appraisal, audit and development of staff to meet current and future requirements

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: General office clerks

Country: United Kingdom

Region: Staffordshire CC

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly