Job Branch Assistant. South Yorkshire UK Recruitment - job offers

Job title: Branch Assistant.

Job description:
Job Title:  Branch Assistant. Reports To:  Branch Manager. Location: Rotherham. Purpose of Role:  Delivery of all Company services to Ramsdens customers following Branch Manager instruction and Company Procedures. Summary of Main Tasks. Serve customers in line with Company processes and procedures, offering the best possible service and ensuring customer requirements are met at all times. Action any additional tasks as directed by Branch Manager or Area Manager, ie banking, branch housekeeping, window displays. Report any suspicious behaviour to Branch Manager, either internal or external, communicate any stock or cash discrepancy immediately. Ensure personal presentation standards are met and uniform is kept clean and in good condition. Actively participate in branch promotions. Report all customer complaints to Branch Manager. Keep up to date with Branch emails during shift. Participate in branch training activities to ensure existing and new products are fully understood. Identify personal training needs to Branch Manager. Note: This Job Description is not a definitive or exhaustive list and tasks may develop and change over time. PERSON SPECIFICATION. CRITERIA. Team Work. Desirable. Be able to demonstrate how you have made a contribution to a successful team. Essential. Have previous experience of working in a small team. Show willingness to help and support team goals. Time Management. Desirable. Be able to demonstrate how you have managed your own priorities in a work situation. Essential. Be able to demonstrate how you manage your day to day priorities either at work or home. Sales Ability. Desirable. Previous experience of selling within a retail or FS environment. Essential. Able to work to targets and follow agreed negotiation techniques. Customer Focus. Desirable. Have previous face-to-face customer experience. Can clearly articulate your opinion of excellent customer service. Essential. Show an understanding of the practical meaning of ‘the customer always comes first. Communication. Desirable. Have good listening skills. Be able to solve basic customer and colleague communication issues. Essential. Can take instruction and communicate confidently with colleagues and customers. PC Skills. Desirable. Have knowledge of menu driven computer systems. Essential. Have basic knowledge of both the operation of a PC and keyboard skills. Flexibility. Essential. Be fully prepared to work additional hours at short notice in other branches.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Services managers not elsewhere classified

Country: United Kingdom

Region: South Yorkshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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