Job B2B Customer Service Sales Administrator. LONDON UK Recruitment - job offers

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Job title: B2B Customer Service Sales Administrator.

Job description:
Job Title: B2B Customer Service Sales Administrator. Skills: Fluent in English, good admin experience, ideally in export, logistics, sales order admin. Salary: c£22k. Location: N. London (Southgate). Status: Permanent. Job Purpose:. * To provide a consistently world class level of service to customers; on the telephone, in writing, and in the day to day undertaking of every aspect of their work. * To support business development by providing a comprehensive support service to the sales force. * To produce sales and statistical reports to management; sales personnel and customers as required. * To proactively lead and participate in departmental and interdepartmental business development projects. Your main duties:. 1. Processing orders on a daily basis. This includes data input as well as checking credit control information,. pricing and delivery details before processing. Orders come in by fax or email. The Customer Services Administrator is the first point of contact for customers and sale force in the region. 2. Dealing with enquiries from customers and members of our sales force. This includes queries regarding pricing, product range, delivery dates, delivery issues, returns, credit notes, promotional leaflets etc. 3. Liaising and coordinating with Distribution, Accounts, Planning and other internal departments. 4. Creating new customer accounts and carrying out the necessary vetting procedures. 5. Managing client data on the internal operations system. This includes updating contact details and prices and making relevant notes on the system for customers' special delivery requirements etc. 6. Completing month end and other - sometimes complex - regular and ad-hoc reports for management; Area. Sales Executives and customers. 7. Leading and participating in various process, procedure and systems projects. Sometimes alone, or with other members of the Customer Services Team and colleagues from other departments. 8. Supporting other members of Customer Services Team when required. 9. Processing monthly expenses for the sales force. Your background:. * Experience liaising and dealing with customers and sales personnel. * A high level of self motivation and drive, as well as a sense of urgency and desire to proactively improve themselves as well as the business. * Ability to multi task. Highly organised and able to prioritise and work to deadlines. * Able to work within a team as well on own initiative and independently. * The ability to engage in long term business projects. * Accurate data entry and management. * Able to work calmly under the pressure of a heavy work load. * Strong IT abilities. Minimum intermediate MS Office, including Excel. * Experience of customer databases. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found at **********************.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Business services and administration managers not elsewhere classified

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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