Job Application Support Analyst WALES Technojobs - job offers

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Job title: Application Support Analyst

Job description:
An Application Support Analyst is required to join a leading technology provider and software development house within the financial industry, with over 30 years' experience. They specialise in the development of C# and .Net web applications for a diverse customer base spread across the UK and Europe. You will be joining a highly collaborative environment where all members of the team are encouraged to engage with both internal and external customers, and everyone has a voice. You will have a direct impact on how they develop their products and services whilst gaining exposure to a diverse range of challenges. Key responsibilities will include: - Providing 3rd line technical support to their customers via various channels - Assist with 1st and 2nd line to apply repeatable fixes to issues - Support their enterprise level web based application - Ensuring that all support queries are resolved to the Customers satisfaction - Pro-active monitoring of customers implementations and environments - Producing user and technical documentation - Identifying and implementation optimisations and continuous improvements - Installing and co-ordinating the release of bug fixes and system updates - Engage stakeholders to capture feedback and ensure that software meets the customer's needs - Maximise own performance by ensuring that both technical and behavioural skills remain up to date by taking personal ownership Required experience - Minimum 3 years' experience of SQL Server 2008 and above. - Minimum of 3 years' relevant experience of technical support role - Understanding and using SQL Server to query / amend data - Windows server 2008 onwards - Ability to write technical and support documentation Advantageous but not essential - IIS 7.0 above - Networking and OS knowledge - MS Visual studio - C# .Net SSRS,...

Employer Name: Technojobs

Job short description: Computer network and systems technicians

Country: United Kingdom

Region: WALES

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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