Job title: Application Support Analyst.

Job description:
My client is a leading Law Firm in London. They seek an Applications Support Analyst to fill a Permanent vacancy paying £45K - £55K. PLEASE ONLY APPLY IF YOU HAVE RECENT EXPERIENCE IN THE LEGAL SECTOR or a LAW FIRM The Role: The Application Support Analyst role reports to the Head of Technology and is responsible for being the subject matter expert for a number of business applications, which also includes applications used within the Knowledge Systems department. This role requires the ability to understand and translate business and technical requirements, in order to ensure that the technology meets the changing requirements of the business. The Application Support Analyst will also own a number of business application roadmaps with guidance from the Head of Technology. Standard office hours are 9.30 am to 5.30 pm; however you will also be required to work in a shift pattern and be part of the on call rota. Candidate profile: The candidate will: - Have experience of supporting legal applications; - Maintain Application Support documents; - Be able to manage multiple stakeholders at all levels of the organisation; - Ability to deal well with ambiguity and has the ability to cut through complexity and identify workable solutions; - Be client focused and have an ability to align work to the strategic goals of the firm and its clients; - Good exposure to Microsoft systems and products; - Excellent time management and organisation skills, including an ability to effectively prioritise workload without supervision; - Experience of supporting SQL based products; - Have excellent documentation and presentation skills; - Have excellent problem solving skills; - Be able to work to and understand change management control procedures; Essential Skills: - Comprehensive understanding of standard legal applications including, but not exclusively: - Document productivity tools (Office, PDFDocs, acrobat) - Solcara - HighQ – Client Extranets - Worksite - IntApp Time - Interaction - Knowledge of the technical principles and concepts used around Application Architectures; - Knowledge of Enterprise Manager/SQL Server (including the ability to write advanced SQL queries); Desirable: - Elite - Case management / workflow application - Bighand Digital Dictation - Learning Management System - SharePoint - Pitch Perfect - Document Assembly products - Office 365 Fusion Experience is acting as an Employment Agency in respect of this role.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Software developers

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly