Job Application Service Support Manager. Lancashire UK Recruitment - job offers

Job title: Application Service Support Manager.

Job description:
Application Support Manager (ITIL). Manchester. £50,000 plus 10% bonus. The client who are a well known business are going through an extensive growth period and so require a App Service Manager to manage the App Support function to ensure support services via 3rd parties are kept within SLA's. * Responsible for day to day management of the App support team and service reporting. * 3rd party management. * Liaising with problem/incident managers and helpdesk. * Investigate and co-ordinate resolution of complex service issues, develop resolution plans across multiple resolver teams, and manage progress to ensure accurate service restoration and problem resolution, ensuring corrective action is undertaken in line with documented operational procedures. *Promote, seek opportunities for, and deliver continual service improvement. Must have experience:. Within a senior Application support role. Leading teams. managing suppliers. ITIL v3 (ideally implemented into an organisation).

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Information and communications technology service managers

Country: United Kingdom

Region: Lancashire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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