Job Aftersales Manager WALES UK Recruitment - job offers

Job title: Aftersales Manager

Job description:
Automotive, Motor Trade Job: Aftersales Manager Required in Cardiff. Salary: Up to £30,000 Basic, OTE £38,000 Per Annum Term: Full Time, Permanent Motor Trade Jobs / Automotive Vacancies: Dynamic Aftersales Manager Required for Franchise Approved Car Dealership. Our Client, a Franchise Approved Car Dealership in the Cardiff area, is currently looking to hire an experienced and professional Aftersales Manager to manage their busy Aftersales Department. Job Purpose: -To achieve parts and service volumes and profit objectives through motivating and developing the Aftersales team to be fully competent in their job roles. -To manage the sourcing and supply of manufacturer vehicle parts and monitor all service processes, ensuring that all customers receive excellent customer service. Key Objectives: -Maintain standards of performance of the parts and service teams through effective coaching and performance management. -Recruit and select team members in line with organisational requirements. -Maintain customer service standards and ensure understanding and adherence to the requirements of customer satisfaction indicators within the Dealership. -Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales). -Ensure effective stock control and warehouse management through regularly reviewing key operating controls (negative stock reports, PDR's, margin and volume performance) in line with manufacturer and dealer group operating requirements. -Maximise commercial opportunities through developing and implementing campaigns within specific market sectors. -Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted. -Ensure all service processes meet HSO requirements and that they are implemented in a consistent manner. -Regularly communicates and interacts with members of other departments to develop the business and the dealerships team ethos. Skills & Experience Required: -At least 2 years' experience in a supervisory/managerial role for a Service/Aftersales Department -Demonstrable experience of working in a target driven environment. -Experience of developing and monitoring budgets. -Understanding of marketing processes and development of pricing strategies. -Up-to-date knowledge of vehicle and consumer legislation, trade practices and FCA regulations and duties. -Able to guide and direct a team. -Able to demonstrate strong customer focus. -Excellent communication skills - able to negotiate and influence. For you hard work Our Client is offering a basic annual salary of up to £30,000 (pending experience) with an incentivised bonus scheme of up to an additional £8,000 per annum. Our Client also offers use of a company car with a private fuel allowance, 21 days annual holiday allowance plus bank holidays (increases over length of service), a workplace pension scheme, and long term benefits with a well-regarded Car Dealer Group. The hours worked are Monday to Friday 8:30am-6:00pm with no Saturdays required. To apply please send your accurate and current CV to Josh Buck quoting J58680, Aftersales Manager, Cardiff. Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you. Continue your job search on Facebook : Perfect Placement UK Ltd is an employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973 (and amendments). Copyright © Perfect Placement UK Limited 2016. The reproduction, transmission or other use of all or any part of this advert to or in any media, without Perfect Placement UK Limited's prior written permission is prohibited and may result in criminal or civil actions. Please contact our office on 01603 701077 if you wish to d

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Freight handlers

Country: United Kingdom

Region: WALES

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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