Job Adminstrator West Yorkshire UK Recruitment - job offers

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Job title: Adminstrator

Job description:
Leeds 12 month fixed-term contract Full time (37.5 hours a week within flexible working pattern) £18,000 per annum. Who are we? Capita PLC is the UK's leading provider of business process management and integrated professional support service solutions, with over 64,000 staff across the UK, Europe, South Africa and India. We are a FTSE 100 business named in the Forbes Top 100 list of Most Innovative Companies. Joining Capita as a Customer Support Advisor is a fantastic opportunity to put your administrative and customer service skills to the test. We'll give you all the training you need, providing you're IT literate with strong customer service skills and the ability to think on your feet. This is a multi-disciplined, back-office role, responsible for providing contact handling and the subsequent administration, processing and general customer support across all the PCSE services. Query resolution at first point of contact is the primary focus of this role and in cases where this is not possible, ensuring a smooth, timely and responsible hand over to an appropriate person, team or organisation. It's a role with lots of variety and plenty of challenge - plus good prospects too. What are we looking for? * We're looking for strong customer service skills, an excellent phone manner and the ability to think on your feet. * Ideally you will have customer services experience in a similar environment, although this is not essential as full and in-depth training will be provided. * Meticulous attention to detail is a must, as is the ability to analyse difficult situations and make decisions confidently. * You have to be numerate and computer literate (e.g. Microsoft Word, Excel and Outlook). * You need an organised approach and the ability to work efficiently to deadlines, ensuring high quality and accuracy standards. You may have experience of the following: Customer Service, Sales Advisor, inbound, contact centre, Case Worker, Case Handler, Administrator. To find out more apply now! Follow Capita on twitter (at) capitacareers Follow Capita on facebook (at) careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Buyers

Country: United Kingdom

Region: West Yorkshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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