Job Administrator. Lancashire UK Recruitment - job offers

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Job title: Administrator.

Job description:
Temp Administrator / Resource Scheduling. Duration: 12 months+ (rolling). Location: South Manchester. Administrator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, Telco, Government, Telecoms, IT, Excel, Microsoft Office. ASAP start for a an experienced administrator to work in the capacity of Scheduling and Resource Coordinator on a long term temporary assignment, to provide administrative support to the order management and provisioning coordination team by carrying out data entry, managing a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department. Key responsibilities:. * Monitoring and managing a central mailbox with incoming queries and requests. * Coordinating between delivery teams to proactively schedule orders and changes. * Vetting requests to schedule an engineer's time to ensure the correct information has been given, and assigning to engineers to customer works. * Coordinating remote engineers time and keeping their schedules up to date. * Ensuring that stakeholders have received confirmation of resource within SLAs. * Proactive management of out of hours requests. * Handling escalations for resource and task closures. * Building relationships with engineer's and our internal customers. * Raising customer orders on the Remedy system, and communicating details with customers. * Generating monthly reports to trigger billing. * Grant access for remote login to customer devices. * Management of customer records and accurate communication with Order Desk. * Collating order details and verifying user device names. * Ensuring device accessibility for remote access and alarms monitoring. * Troubleshooting issues with records seeding from background systems. To be considered for this role you should have experience in one of the following areas:. * General office administration, data entry, support or commercial experience. * Scheduling, coordination or similar administrative experience. * Strong communication and organisation skills. * Attention to detail. * (Preferably) Order management, provisioning, enablement or similar order delivery experience. MECS Comms offer a broad range of Talent Acquisition & Career Development services for a variety of commercial, executive, managerial, professional, specialist & technical disciplines across the Telecommunications, Media & Technology industries. This vacancy is being advertised by MECS Communications Limited who operates as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at ***************.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Software developers

Country: United Kingdom

Region: Lancashire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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