Job 3rd Line Support / Helpdesk - Citrix, XenApp / XenDesktop,. Berkshire UK Recruitment - job offers
3rd Line Support / Helpdesk - Citrix, XenApp / XenDesktop,.
Job description:
3rd Line Support - Citrix XenApp / XenDesktop, Windows, Virtualisation, Service Desk / Helpdesk. Do you have 3rd Line Support experience with Citrix XenApp or XenDesktop? If so, our client is a very highly respected and award winning IT Consultancy who are looking to expand their Service Desk team with a 3rd Line support engineer. This is an office-based role, operating within a rota which provides support between 08.00-18.00 Monday to Friday. Technical Skills and Experience required. * Previous experience in a Service Desk Technical Support environment. * Excellent troubleshooting skills and methodology. A logical approach to fault finding and root cause analysis. * Understanding of ITIL methodology particularly Incident, Problem and Change. * Use of troubleshooting tools such as Resource Monitor, Process Monitor, Citrix EdgeSight, Microsoft SCOM, Wireshark etc. A good knowledge of the following technologies is essential:. * Citrix XenApp 4.x/5.x/6.x. * Citrix XenDesktop 4.x/5.x. * Microsoft Windows Server 2003, 2008, 2008 R2. * Microsoft Windows XP, 7. * Active Directory and Group Policy. * DNS and DHCP. An understanding of the following is required:. * Microsoft profiles types. * Microsoft SQL. * Microsoft Exchange. * Virtualisation hypervisors, e.g. Citrix XenServer, Microsoft Hyper-V. * Basic networking principles. * Basic SAN/iSCSI knowledge. * Application Streaming technologies, e.g. Microsoft App-V. If you have experience of working with the above technologies and want to work for an industry leading employer then please don't hesitate. Apply now!.
Employer Name: UK Recruitment
Form of contact: Recruiter
Job short description: Computer network and systems technicians
Country: United Kingdom
Region: Berkshire
Contract duration: Permanent
Contract type: Full time
Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom
How to apply: Other - see free text
Salary currency: GBP
Salary period: Monthly
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