Job 3rd Line Infrastructure Support/ Leader. West Midlands UK Recruitment - job offers

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Job title: 3rd Line Infrastructure Support/ Leader.

Job description:
3rd Line Infrastructure Support/ Leader. £40,000-£50,000 per annum plus benefits. Permanent. Worcestershire. Summary:. We have an opportunity for an experienced 3rd Line Infrastructure Support Consultant to join an expanding organisation in a technical leadership role based in Worcester. The Role and Requirements:. This is a key position and you will have previous experience of managing or leading an IT Service Desk or support team, providing support and guidance on technical issues to the team and customers. We are looking for someone who is working at 3rd line support and can be the technical expert providing pre sales consultant and leading the provision of post-sales support, continuously looking to drive the business and environment forward looking at how best improvements can be made with the service offered and Technology being used. You Need to be agile, a go getter who can make and see improvements to the service that can be made, continuously looking at how to deliver new solutions. *3rd Line Support experience. * Managing the IT Service Desk team, providing guidance on technical issues. * Monitor & manage tickets raised, managing the escalations whilst working to strict SLA's. * Desktop Support experience of 50-5000 users. * Windows Servers / Desktop / Windows Networks. * Working with pre sales and sales support teams to offer guidance and support at customer meetings. This roles is fundamental to the future progress and development of this division and therefore provides a genuinely fantastic opportunity for development and progression. How to Apply:. Please click on the link below to be considerd for the postion. ASC Connections is a leading recruitment business specialising within areas of both technical and business services. We operate as an employment business or an employment agency for all temporary and permanent roles respectively. For an extensive range of job opportunities please visit our website at ***********************.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Software and applications developers and analysts not elsewhere classified

Country: United Kingdom

Region: West Midlands

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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