Job 2nd Line Support unspecified UK Recruitment - job offers

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Job title: 2nd Line Support

Job description:
Second Line Support Fareham Competitive Salary Wild Recruitment are proud to be recruiting for a fantastic and innovative company based in Fareham. Our client are looking for an individual that is able to provide 2nd Line Support to customers within an office based environment. Our client offers a fantastic working environment, as well as a competitive salary and is looking to start the right person as soon as possible! Responsibilities of the role: * Maintaining a high level of bespoke product knowledge * Ensuring high levels of Customer Service is maintained over the telephone * Managing a support desk and prioritizing requests and tickets * Generation of statistics and reports to update meetings * Troubleshooting issues and diagnosing problems Ideal candidates will have: * Customer service experience, telephony or face to face * Enjoy working in fast paced environments * Strong time management skills * Strong knowledge of Microsoft based operating systems * Will have a confident telephone manner This role is Permanent and is full time - little or no notice period is desirable! For more information please contact Asli as soon as possible!

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Information and communications technology operations technicians

Country: United Kingdom

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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