Job 2nd Line Support Technician. East Lothian and Midlothian UK Recruitment - job offers

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Job title: 2nd Line Support Technician.

Job description:
A fantastic opportunity has arisen for a 2nd Line Support Technician to work for one of Edinburgh`s most successful IT Service and Support companies. You will receive a bonus, laptop and company phone. The company is currently going through an exciting period of growth and development this requires expansion of their highly skilled technical team. They are seeking to recruit an experienced individual to be part of their technical team, with high levels of service delivery and organisation being the primary focus of this role. You will be capable of providing technical skills at second and third line in a professional fast paced business environment. The role is a mix of business as usual and involves a significant amount of project work within our technical team, this is a highly challenging and dynamic opportunity. To be a successful 2nd Line Support Technician you will have the following skills and experience:. - Experience of working in an IT support environment;. - Proficient IT knowledge at corporate level including firewalls, data / telephony networking and client / server technologies;. - Microsoft Exchange Server, Managed networking, Cisco or similar level firewall installation and support necessary;. - Motivation to develop knowledge and skills to deliver in a professional environment;. - Ability to integrate with a close professional team but also to be able to show initiative while working independently;. - Competent, professional and effective in communicating within the team and with clients;. - Excellent customer service skills and confident in providing consultancy support to clients beyond daily IT issues;. - Problem solving ability and proactive and able to remain calm under pressure;. - Proficient in writing proposals, relevant documents and composing quotations;. - Ability to think strategically about clients` IT needs;. - Sales / consultation experience;. - Full driving licence and own transport. In return you will receive a salary of up to £24,000 per annum. Please apply if you feel that you have the skills and character that is required to become an integral part of Scotland`s most innovative IT Company. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Contact centre information clerks

Country: United Kingdom

Region: East Lothian and Midlothian

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly

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