Job 2nd Line Support - MAC LONDON Vertifi Limited - job offers

Job title: 2nd Line Support - MAC

Job description:
2nd Line Support - MAC Tottenham Court Road - London Salary up to £30k DOE VR/01721R Our client is a worldwide Advertising Agency. They now have an urgent requirement for a 2nd line Desktop Support Analyst with strong Apple Mac support experience. In this role you will spend 90% of your time supporting Apple MAC. Must have excellent communication skills, strong customer service abilities and a proven track record of providing 2nd line support to users on Macs Team responsibility for ensuring all Mac services are available and performing as intended. To troubleshoot and resolve any issues that may arise, working with vendor support where necessary. To keep abreast of developing Apple Mac technologies, as well as contribute towards producing roadmaps. To deliver results within given time frames, ensuring that your work is consistent, well documented and in-line with team standards at all times. Requirements An excellent understanding of Mac OS 10.8-10.10 both in the GUI and command line. Experience of working with Mac management in the enterprise. Solid experience of supporting Mac OS within an Active Directory domain. A detailed knowledge in supporting Adobe Creative Cloud applications, MS Office for Mac, font management with tools such as Universal Type Server. Previous work with desktop anti-virus and encryption products, such as Sophos AV / FileVault. A general understanding of networking: DNS, DHCP & Proxy servers. Desirable · Experience in any other server operating system support (Windows, preferred).

Minimum salary: 25000

Maximum salary: 30000

Employer Name: Vertifi Limited

Employer address: London

Form of contact: .

Employer phone number: 01303 813 399

Job short description: Computer network and systems technicians

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually


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