Job 2nd Line Support. LONDON UK Recruitment - job offers

Job title: 2nd Line Support.

Job description:
2nd Line IT Technician / IT Supervisor. For over a century The Ritz has been the benchmark by which other hotels are measured. A London landmark at 150 Piccadilly, The Ritz has been home to the great and the good, the intelligentsia, the glitterati and thousands of discerning guests since 1906. This world famous, five star, traditional, luxury hotel is looking for 2nd Line IT Technician to join our IT Department. The successful candidate will be a good team player with a wide skillset who will complement the existing experienced and friendly team. This is a challenging and exciting role that will stretch the skills of the successful candidate. You will be part of the IT team of four that design, implement and support the Telecommunications, Security and IT infrastructure of the business. We are an independent decision making department and undertake a very wide range of support, design and commissioning work. The role, due to its varied nature, will require you to utilize a wide range of skills as well as the ability to learn new technologies quickly. You will hold a senior position within the department that will encompass responsibility for assisting with support issues and advanced troubleshooting as well as assisting the IT manager with commissioning new systems; therefore you will need to be able to work independently from a design brief. Being in the hospitality industry good personal skills and the ability to plan work around the operational requirements is crucial. As the hotel is a 24 hour operation, you will need to be contactable as part of the "out of hours" support team when required. This role is most suited to someone who is genuinely enthusiastic about technology and probably undertakes their own projects at home for self-study, using Windows and Linux. Entry Requirements:. - Experience in a similar role. - A proven record of 2nd/3rd line IT support and knowledge transfer to colleagues. - Excellent communication skills with a real focus on customer needs. - Sound questioning and troubleshooting skills with an attention to detail. - Good working knowledge of Microsoft Exchange Server administration. - Good working knowledge of Microsoft Windows Server technologies. - Server Virtualisation experience (Preferably VMWare). - Good practical knowledge of IP networks, subnets and VLANs (preferably the Cisco way). - A sound knowledge of internal and perimeter (firewall) security configuration and practices. - Good knowledge of general IT security practices. - Experience with Linux. What we offer:. - Competitive salary. - Instant recognition scheme. - 28 holidays (including bank holidays). - Opportunity to work for a well renowned Hotel. - Experience in luxury hotel industry. - Development and training prospects. - Employee discount scheme.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Information and communications technology service managers

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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