Job title:
2nd Line Support Engineer - VMWare, Active Directory, Cisco.

Job description:
2nd Line Support Engineer - VMWare, Active Directory, Exchange, Cisco - Cambridge. 2nd Line Support Engineer is required by award winning IT service provider, working onsite with a prestigious customer in Cambridge. As 2nd Line Support Engineer, you will assist the customer with IT issues across a range of technologies. Specific skills required are VMWare, Active Directory, Exchange and Cisco. The role includes evaluating customer needs, installing new computers and software, and troubleshooting problems. The site is very large with excellent facilities, including shops and restaurants. Main Duties and Responsibilities:. - Provision of support at customer premises working with IT users to resolve problems and answer questions on a variety of hardware components and software programs. - Other relevant and appropriate activities as required. Skills and qualities required:. - A strong understanding of VMWare. - A strong understanding of Windows Server technologies (Active Directory Group Policies, Exchange, Remote Desktop Services.). - A strong understanding of Cisco technology. Interpersonal Skills:. - A high level of self-motivation together with a willingness to learn new skills. - A flexible and enthusiastic approach to the job. - Good problem solving and decision making skills. - Can demonstrate exceptional levels of customer service and care. - Strong time management. - A full driving licence. Salary:. The salary and benefits for this position will be determined according to the experience of the person appointed.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description: Computer network and systems technicians

Country: United Kingdom

Region: Cambridgeshire CC

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly