Job 1st Line Technical Support. LONDON UK Recruitment - job offers

Job title: 1st Line Technical Support.

Job description:
1st Line Technical Support. Department / Function: Operations Helpdesk. Location: Feltham. Hours: Shift pattern, working a mixture of earlies and lates; 5 days out of 7 covering the hours between 7.30am to 10.30pm. Salary: 22,000 plus bonus and benefits. We are seeking a First Line Technical Support person to work within the Technical Operations team based in Feltham, West London. Working closely with the organisations technology and support teams, the role is expected to be a key resource in our support services and infrastructure. Technical Operations is responsible for first and second line support of all production systems. This team will support our entire production estate which is the foundation upon which our innovative services are delivered. This role involves covering a shift pattern, working a mixture of earlies and lates; 5 days out of 7 covering the hours between 7.30am to 10.30pm. Key Responsibilities:. * Proactive monitoring and troubleshooting of the Groups production systems. * First level monitoring of the SGG network infrastructure. * Second tier support for customer issues. * Troubleshoot and resolve open trouble tickets which exceed L1 support capabilities. * Resolve connection issues, opening tickets as necessary with escalation groups and third parties. * Working with the Helpdesk Manager to ensure necessary escalations to the Infrastructure and Development Teams are effective and responses are within Service Level Agreements. * Identify repeat issues and follow the defined escalation procedures to ensure swift resolutions and workarounds are put in place. Knowledge, Skills & Experience:. Essential. * Proven practical knowledge of Incident Management. * Experience in a support environment. * Proven experience dealing directly with customers, and providing a high level of technical support. * Proven administration, problem solving and analytical skills. * Computer literacy ideally proficient using CRM logging and tracking systems. * Ability to work on own initiative with minimal supervision. Advantageous. * Advanced Excel. * Knowledge of basic networking principles. * Network monitoring experience. * JIRA knowledge. * Knowledge and experience working in the gaming industry. The company is a thriving UK enterprise that offers exciting career prospects in all areas of our business. As an innovator in the UK gaming sector, we provide an exciting place to work in a variety of areas. The company is a wholly owned subsidiary of a Nasdaq-listed company which employs over 8,000 people in more than 50 countries on six continents. We pride ourselves on developing and training our staff to stay at the forefront of the industry. Please send us your details via Apply (be sure to include a valid email address) and you will be emailed a link to apply online.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Information and communications technology operations technicians

Country: United Kingdom

Region: LONDON

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


Similiar job offers

0.5 Assessor - Civil Engineering. - GBP Monthly

Civil engineers
Commercial & Business Development 0.5 Assessor – Civil Engineering £26,169 - £28,584 pro rata An exciting opportunity for a dedicated and strategic Assessor – Civil Engineering has arisen in one of the country’s largest Colleges.
UK Recruitment - 2016-03-23 - Merseyside

Administrative Assistant with French - 0 - GBP

Clerical support workers
JOB DUTIES : Answering telephone and speaking to clients in both English and French. Invoicing clients and typing letters on Employer\'s behalf. OTHER INFO : Hours are 15 - 30 per week - to be discussed at interview stage. SALARY INFO : To be discussed
Pascal Eymere - 2016-04-28 - NORTHERN IRELAND

Administrator (Temporary to Permanent) - 7 - 8 GBP Hourly

General office clerks
Are you good at multi-tasking with a good attention to detail? Are you able to work well under pressure in a busy environment? If you are available to start immediately please read on! Duties to Include: - Inputting information onto computers using excel
Aspire Cambridge Ltd - 2016-02-10 - Cambridgeshire CC


Contact centre information clerks
ASSESSOR / TRAINER. Salary: Excellent + Car, Bonus + Great Benefits. Job type :Permanent. Company: Wolseley. Covering London & Home Counties. Welcome to Wolseley - a FTSE 100 company and leading. supplier of plumbing and heating products sold through
UK Recruitment - 2016-02-18 - LONDON

Branch Supervisor. - GBP Monthly

Advertising and marketing professionals
Branch Supervisor. Working full time (40 hours) in this small,. busy operation, you will provide support to the Branch Manager, supervising all. operational activities ensuring we continue to maintain the highest levels of. customer service, whilst maximising
UK Recruitment - 2016-02-29 - Highlands and Islands

Car Driver. - GBP Monthly

Domestic housekeepers
Do you want to drive cars for a living? We require careful drivers who are honest and reliable, to collect end of lease contract hire vehicles and deliver them on behalf of our blue chip clients. Working in a team of four. Typical 9 hr working day. Transporting
UK Recruitment - 2016-03-18 - YORKSHIRE AND THE HUMBER

Care Assistant - GBP Monthly

Nursing associate professionals
Prestige Nursing + Care urgently require Care Assistants to join our well established homecare team, delivering the highest standards of care and support to our valued clients.Prestige Nursing + Care are renowned for the highest of standards and we are
Careworx - 2016-05-06 - Essex

Clinical Practice Facilitators X2 - Chesterfield. - GBP Monthly

Home-based personal care workers
PClinical Practice Facilitator. We have exciting opportunities for highly motivated, enthusiastic Clinical Practice Facilitator to work with teams across DCHS in the community settings in the Derby City area. Our team focus on ensuring that staff are
UK Recruitment - 2016-03-29 - Derbyshire and Nottinghamshire

Customer Service Advisor - 7 - 7 GBP Hourly

This vacancy is being advertised on behalf of ambitions personnel who are acting as an employment agency We are currently recruiting an exciting opportunity for a Customer Service  Advisor to join the established Customer Services department at our clients purpose built offices in central Newark.
Ambitions Personnel - 2016-04-29 - Derbyshire and Nottinghamshire

Dental Nurse in Stourbridge. - GBP Monthly

Teaching professionals not elsewhere classified
Are you a qualified Dental Nurse? Are you looking for a new, permanent position which offers variety and specialist dentistry? Are you flexible and living locally to Stourbridge? This newly rebranded practice is located conveniently on the high street
UK Recruitment - 2016-02-18 - West Midlands

Experienced Female Support Worker - GBP Monthly

Health services managers
Benefits: Life assurance, Access to Childcare vouchers, Flexible working times, Opportunities for career development, Paid training, Industry recognised qualifications, Fully funded DBS/PVG and Guaranteed hours. About this Job - We are expanding our team
UK Recruitment - 2016-02-10 - Somerset

Free DBS! Healthcare Assistant HCA - Wadhurst - 12 - 12 GBP Hourly

Home-based personal care workers
As a Newcross Care Assistant with our Royal Tunbridge Wells team, you will take pride in giving the best possible quality of care to clients in a nursing or residential home setting in the local Wadhurst area. For a limited time only we\'re offering a
Newcross Healthcare Solutions - 2016-03-18 - East Sussex CC

Healthcare Assistant HCA Job - Flexible hours, Hamilton - 12 - 12 GBP Hourly

Home-based personal care workers
Flexible Care Assistant HCA Job – Hamilton We have several flexible vacancies for experienced Care Assistants (HCA) working full or part time hours in the local area through our Hamilton branch. If you take pride in giving the best possible care that
Newcross Healthcare Solutions - 2016-08-03 - SCOTLAND

Healthcare Assistants HCA Job - Truro - Complex Care - 10 - 10 GBP Hourly

Home-based personal care workers
Healthcare Assistants – To cover waking nights in and around Truro Location – In and around Truro Pay - £9.50 per hour Shift – 22:00 -07:00 We are urgently looking for HCA to work with in someone’s home for a waking night, this will be to
Newcross Healthcare Solutions - 2016-08-18 - Cornwall and Isles of Scilly

INTERVIEWING!! Amazing Quality Inspection Oppertuinity in Bath - GBP Monthly

Environmental and occupational health inspectors and associates
An established an enviable global reputation as a manufacturer and supplier of precision parts in the South West are urgently looking for a Permanent Quality Inspector. The company distributes a range
Technojobs - 2016-03-23 - Somerset

Knowledge Manager | Technical Documentation Manager (Software). - GBP Monthly

Knowledge Manager | Technical Documentation Manager (Software). Location: London, City - Old Street / Liverpool street office base. Salary: Up to £65K basic + Benefits package. Keywords: Knowledge Manager, Senior Technical Writer, Senior Technical
UK Recruitment - 2016-03-11 - LONDON

Labourer - 9 - 11 GBP Hourly

House builders
We are looking for an experienced Labourer to work on large restoration project in Lyndhurst. Duties include general labouring and site up keep. This contract is an on going with the portential to be moved around after. CSCS is not essentrial but must
Thorn Baker Recruitment - 2016-09-12 - unspecified

Program Buyer. - GBP Monthly

Program Buyer. Coventry. Lear Corporation is looking to appoint a Program Buyer from within the Automotive Industry. You will be based in our fantastic UK headquarters in Coventry. Do you enjoy the challenge of negotiating with suppliers and creating
UK Recruitment - 2016-03-26 - West Midlands

Project Manager - GBP Hourly

Information and communications technology service managers
Do you fancy working for the UK leader in connected healthcare software and services? Are you an experienced project manager who wants to get involved in managing projects that make a difference to people`s
EMIS Group - 2016-05-28 - West Yorkshire

Recruitment Consultant. - GBP Monthly

Advertising and marketing professionals
Recruitment Consultant £30-35,000 basic with £50-60K OTE Mobile phone, Laptop, Pension Scheme, Free Parking 33 days holiday allowance Monday – Friday 9am-5pm office hours Structured training and professional REC/IRP accreditations Job Description
UK Recruitment - 2016-03-05 - Cheshire

Restaurant Manager, Live Music Venue. - GBP Monthly

Restaurant managers
Restaurant Manager, Live Music Venue This is one of my favourite vacancies of all time – an Iconic London venue known for excellent food, drink and music!! It’s known for its modern European menu as much as it’s legendary status in the live music
UK Recruitment - 2016-04-08 - LONDON


Professional services managers not elsewhere classified
Company Orridge & Company Position  Stock Counter Location Midlands Salary £5.30 p/h (18-20) and £6.70 (21+) Expenses & Bonus Scheme - Rewards up to £1,000 per month Employment
Orridge & Co - 2016-02-10 - West Midlands

Senior Actuarial Analyst. - GBP Monthly

Senior Actuarial Analyst – Motor & Home Insurance Up to £45,000 + actuarial supplement where applicable + excellent benefits Manchester The Co-operative Insurance is an award winning provider of general insurance personal lines products in
UK Recruitment - 2016-03-24 - Lancashire

Senior Lecturer in Medical Statistics - 38896 - 49230 GBP Annually

General office clerks
The Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for research in tropical diseases.  Through the creation of effective links with governments, organisations and institutions and by responding
Liverpool School of Tropical Medicine - 2016-09-12 - Merseyside

Service Delivery Manager - Networks / Cisco - Bristol - GBP Monthly

Information and communications technology service managers
Service Delivery Manager - Networks / Cisco - Bristol £32,000 - £42,000 plus benefits. Experis are currently recruiting a service delivery manager working for a leading insurance, healthcare
Technojobs - 2016-07-16 - SOUTH WEST (ENGLAND)

Site and Farm labourer - GBP Hourly

Services managers not elsewhere classified
Site and Farm labourer   Duties: ·         Maintain the condition of buildings and structures ·         Tend to farm animals and livestock in a bid to keep
Jadecliff Ltd. - 2016-09-12 - Devon

Sous Chef. - GBP Monthly

Food and related products machine operators
Gastro Pub Sous Chef Henley Oxfordshire upto 30k Package Sous Chef required to join the team at this superb Country Gastro Pub as they begin pushing for their first Rosette The Chef Owner is looking for somebody with good all round skills who enjoys cooking
UK Recruitment - 2016-04-08 - Oxfordshire

Staff Nurse- Band 5 - GBP Monthly

Medical secretaries
Care of Older Persons Unit 14E and 14F Wards We are a medical unit consisting of two wards that look after the older person 65. Both wards consist of 26 beds for patients with acute medical needs. One of the wards has eight beds dedicated to patients
NHS Jobs - 2016-09-12 - LONDON

Systems Engineer - Join a technical strong team! - GBP Monthly

Software developers
Systems Engineer Windows Server / Active Directory / Hyper-V / Firewalls / SQL / ISO27001 Our bespoke applications which enable our clients to improve their services are widely renowned across the industry as a bench mark for the standard and quality
Technojobs - 2016-06-27 - Lancashire

Telesales Executives - Immediate Start!! - 16000 - 18000 GBP Annually

Commercial sales representatives
Telesales Executives – Immediate Start!! Salary: £16,000 to £18,000 + UN Capped Commission I am currently recruiting for Five Experienced Telesales Executives for a leading Media company based in Leeds. The Telesales Executives role will
Monster UK - 2016-02-10 - West Yorkshire

site generated in 7.3408050537109 seconds