Job 1st Line Support Engineer/ Service Desk Analyst. Gloucestershire, Wiltshire and Bristol/Bath area UK Recruitment - job offers

Job title: 1st Line Support Engineer/ Service Desk Analyst.

Job description:
An exciting opportunity has arisen for a strong 1st Line Support Engineer to join a fantastic company based in Chippenham. Experienced 1st line engineer required for a highly successful Managed Service Provider. We are seeking strong 1st Line Engineer. This is a Monday-Friday position however you will be included on a on-call rota which is about once in every 9 weeks. Required Competencies for a 1st Line Support Engineer. *Confident and proficient in dealing with IT issues. *Minimum of 2 years proven experience working in a line position. *Knowledge of working for a Managed Service Provider (desirable). Experience with Cisco & Juniper desirable. You may be required to go through SC Clearance so if you are already SC Cleared this would be a huge advantage. *Excellent customer service skills. *knowledge of technology including and not limited to Microsoft Server 2003 - 2012, Microsoft Exchange 2007 - 2010, VMware, Firewalls, basic networking skills desktop support skills. Main responsibilities for a 1st Line Support Analyst. *Provide 1st line support through assigned work and escalation from the 1st line team. *Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated. *Provide advice and assistance to colleagues where needed. So if you are an experienced 1st Line Support Engineer/Service Desk Analyst with the above skills/experience and live close to Chippenham then please apply today!.

Employer Name: UK Recruitment

Form of contact: Recruiter

Job short description:
Information and communications technology operations technicians

Country: United Kingdom

Region: Gloucestershire, Wiltshire and Bristol/Bath area

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly


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