Job 1st line Service Desk Analyst West Yorkshire Choobah Limited - job offers

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Job title: 1st line Service Desk Analyst

Job description:
Harvey Nash are partnering a leading Yorkshire manufacturer to source and secure a 1st line Support/Service Desk Analyst to join their expanding team. This is more than just a traditional Service Desk Analyst position; the successful candidate will be responsible for creating orders, purchasing IT hardware, supplier management, service desk reports for weekly meetings, and on the whole, gaining exposure to how a Service Desk is fully run. Joining a relatively small team, you will be given plenty of opportunity and this is a fantastic organisation who always look to promote internally; it really is a great chance for somebody who is early on in their career to begin a role that offers stability and progression. The successful Service Desk Analyst will be supporting internal customers over the phone, via email, remote desktop and through the customers approaching them directly; in essence, you will be exposed to a variety of technologies and 1st line issues. Essential skills * Experience of root-cause analysis. * You will have 1 - 2 years experience of working on an IT Service Desk. * You must have proven experience of Windows Operating Systems namely Windows XP and Windows 10. * Previous experience of supporting Microsoft Office 365 is essential. * Experience of laptop and desktop builds/implementations. * You must be an enthusiastic individual who is keen to grow within an organisation Desirable skills * Any experience of VMware, SharePoint and Lotus Notes would be beneficial. * It would be a great advantage if you are MCP or MCSE certified. * Experience of Dell & HP Hardware (desktops, laptops and printers) This is a fantastic opportunity for a Service Desk Analyst to gain exposure, expand their skills and develop personally within a leading Yorkshire organisation. Please do not hesitate to apply for a confidential chat.

Minimum salary: 20000

Maximum salary: 23000

Employer Name: Choobah Limited

Job short description: Training and staff development professionals

Country: United Kingdom

Region: West Yorkshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

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