Job 1st / 2nd Line Support / Application Support Analyst Berkshire, Buckinghamshire and Oxfordshire Vertifi Limited - job offers
1st / 2nd Line Support / Application Support Analyst
Job description:
1st Line Support / Application Support Analyst A leading business with their Head Office in Hemel Hempstead require a 1st / 2nd Line / Application Support Analyst to join their Customer Support team. You’ll be responsible for supporting and reconfiguring the client’s suite of cutting edge applications to users across the UK in a professional and friendly manner. Day-to-day tasks will include – reduce fault rates and resolve technical issues within the agreed SLA’s, deliver on-going customer support and maintaining records of resolutions in Tracker. Full training will be given on the client’s software and applications but you’ll need a background in an IT support role, Service or Helpdesk with excellent communication and interpersonal skills. You’ll also possess an excellent understanding of IT support and have a real passion for IT. In return you’ll be offered a very competitive salary and benefits package, join a friendly and professional team where you’ll learn and develop your skills and join a company at the forefront of their sector.
Minimum salary: 18000
Maximum salary: 21500
Employer Name: Vertifi Limited
Employer address: Hemel Hempstead
Form of contact: .
Employer phone number: 01473722944
Job short description: Business services agents not elsewhere classified
Country: United Kingdom
Region: Berkshire, Buckinghamshire and Oxfordshire
Contract duration: Permanent
Contract type: Full time
Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom
How to apply: Other - see free text
Salary currency: GBP
Salary period: Annually
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