Job 1st / 2nd Line Support / Application Support Analyst Berkshire, Buckinghamshire and Oxfordshire Vertifi Limited - job offers

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Job title:
1st / 2nd Line Support / Application Support Analyst

Job description:
1st Line Support / Application Support Analyst A leading business with their Head Office in Hemel Hempstead require a 1st / 2nd Line / Application Support Analyst to join their Customer Support team. You’ll be responsible for supporting and reconfiguring the client’s suite of cutting edge applications to users across the UK in a professional and friendly manner. Day-to-day tasks will include – reduce fault rates and resolve technical issues within the agreed SLA’s, deliver on-going customer support and maintaining records of resolutions in Tracker. Full training will be given on the client’s software and applications but you’ll need a background in an IT support role, Service or Helpdesk with excellent communication and interpersonal skills. You’ll also possess an excellent understanding of IT support and have a real passion for IT. In return you’ll be offered a very competitive salary and benefits package, join a friendly and professional team where you’ll learn and develop your skills and join a company at the forefront of their sector.

Minimum salary: 18000

Maximum salary: 21500

Employer Name: Vertifi Limited

Employer address: Hemel Hempstead

Form of contact: .

Employer phone number: 01473722944

Job short description: Business services agents not elsewhere classified

Country: United Kingdom

Region: Berkshire, Buckinghamshire and Oxfordshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Annually

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